Stuart Terry Email & Phone Number

Vancouver Island

Croydon, England, United Kingdom

• Lead engineer managing installations of Gamma hosted telephone systems. • Project managing installations of Alcatel-Lucent OmniPCX office telephone systems. • Attending regular project meetings to discuss creative solutions to technical installations. • Managing resources including budgets, physical resource and staff allocations. • Preparing high quality reports and presentations on project progressions for management. • Ensuring projects are delivered on time, to budget and to client requirements. • Collaborating with technical support team to provide advanced remote fault-finding. • Liaising with clients remotely to enact swift resolutions to service issues and problems. • Liaising with clients on complex or service-impacting faults and arranging emergency repairs. • Attending client sites to provide advanced engineering support to hardware analysis. • Managing cabling and networking systems to optimize communications efficiency. • Undertaking root-cause analysis on faults and resolving software issues. • Undertaking system upgrades on client services. • Installing CAT5 and CAT6 within existing buildings and offices to client requirements. • Mentoring junior system engineers and building their skillsets to achieve service proficiency. • Building relationships with regular clients to ensure service provision exceeds expectations. •Delivering exceptional customer service experiences.

United Kingdom

• Led a four-man crew in the cold steel rolling of computer driven machinery. • Followed project plans, manned processes and coordinated workloads to achieve project deliverables. • Quality assured products to order specifications and ensured product was within acceptable variances. • Stock managing base resources and materials to optimize production. • Liaised with manufacturing colleagues to optimize processes. • Managed the Health, Safety and well-being of the team.Managed personnel issues within the team and liaised with upper management on HR concerns.

United Kingdom

• Achieved a Medal for serving as a part of the NATO force within the Former Yugoslavia conflict. • Achieved Officer Writer status for two years of service; reported to the master at arms to type ships daily routines. • Served as an armed guard for VIP officers; regularly guarded the ship on a shift-by-shift basis. • Provided Upper Desk Weapons management including firing and maintenance of close-range weapon systems. • Completed general ship maintenance, firefighting and ship damage control.

United Kingdom

Navigational Safety Level 1, Maritime Studies

Nautical Leadership And Teamwork, Maritime Studies

Bridgewatch Rating

Med Stcw Survival Craft Training (Formerly Med B1), Marine Transportation

Med Stcw Basic Safety Training (Formerly Med A1 + B2), Marine Transportation

Acse Alcatel Omnipcx Office

Acfe Alcatel Omnipcx Enterprise

Level 2 City & Guilds Communications Cabling & Networks | Specialist Fibre-Optics

Level 3 City & Guilds Electro-Technical Technology Installations

Level 2 City & Guilds In Electro-Technical Technology Installations

Alcatel Omnipcx Office Telephony

Amraf Mcse Foundation In Networking Essentials

Level 1 & 2 City & Guilds In Visual Basic Programming

Rsa Clait

Btec Engineering Electronics

High School, Gcses, Gcses Including English And Mathematics