Stuart Vine Email & Phone Number

• Managing and training an international team of 25 language instructors.• Training business english at all corporate levels• Teacher training for all 25 staff• E-Learning coordinator for digital and blended learning programs.• QM Compliance manager (ISO 9001) with responsibility for customer facing processes.• Analysis and follow up of customer satisfaction data to develop pre-emptive strategies and internal synergies.• Creating customized content and implementing… Show more • Managing and training an international team of 25 language instructors.• Training business english at all corporate levels• Teacher training for all 25 staff• E-Learning coordinator for digital and blended learning programs.• QM Compliance manager (ISO 9001) with responsibility for customer facing processes.• Analysis and follow up of customer satisfaction data to develop pre-emptive strategies and internal synergies.• Creating customized content and implementing specialized programs for international corporate clients and governmental bodies.• Administration and implementation of Cambridge national certification program. Show less

• Delivering solution oriented training programs to large international customers.• Maintaining and developing customer relationships.• Providing first line customer service at corporate and individual level.• Planning and running business seminars e.g. customer service, new media and social network management, negotiation and mediation, recruitment planning and execution.• Governmental Business coordinator with responsibility for maintaining audit compliance to ISO9001 on all… Show more • Delivering solution oriented training programs to large international customers.• Maintaining and developing customer relationships.• Providing first line customer service at corporate and individual level.• Planning and running business seminars e.g. customer service, new media and social network management, negotiation and mediation, recruitment planning and execution.• Governmental Business coordinator with responsibility for maintaining audit compliance to ISO9001 on all Arbeitsamt trainings. Show less

Post Graduate Diploma, Publishing

Bachelor’S Degree, General Science (Psychology, Education & Biology)