Stuart Wallace

Stuart Wallace Email and Phone Number

Education and Training Support Manager @ Box Hill Institute
Melbourne, VIC, AU
Stuart Wallace's Location
Greater Melbourne Area, Australia
Stuart Wallace's Contact Details

Stuart Wallace work email

Stuart Wallace personal email

n/a
About Stuart Wallace

Career SummaryStrong stakeholder management focus with emphasis on driving process improvement change.Dynamic leader of people (including Support team management)Accredited as an ADP Global Service Excellence Facilitator and instrumental in rolling out a global initiative to provide exceptional client experienceCert IV in Training and AssessmentExperienced Client Relationship Manager able to work with complex and diverse client groups;Proven consultative problem solving skills as well as the ability to negotiate, liaise and forge new relationships with key decision makers;Eight years as SEATS/ITS Operator and Manager Operations for Lehman Brothers Ltd (formally Grange Securities Ltd)Specialties: training and assessment, facilitation, management of client support, account management, financial services, securities, settlements, people management, business improvement

Stuart Wallace's Current Company Details
Box Hill Institute

Box Hill Institute

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Education and Training Support Manager
Melbourne, VIC, AU
Website:
boxhill.edu.au
Employees:
1144
Stuart Wallace Work Experience Details
  • Box Hill Institute
    Education And Training Support Manager
    Box Hill Institute
    Melbourne, Vic, Au
    View
  • Murcotts Driving Excellence
    Business Development Manager / Training Facilitator
    Murcotts Driving Excellence Feb 2021 - Present
    Melbourne, Victoria, Australia
    Murcotts Driving Excellence, a wholly Australian owned and operated business, was established in 1969.In the years since, Murcotts has become Australia's leading driver training and education company delivering quality researched based programs in all Australian states and internationally.Murcotts continually reviews its approach to road safety and driver behaviour modification, reflecting the latest research and best practice, to ensure that programs offered to the general public and corporate organisations are effective in helping drivers apply safe driving behaviours.Murcotts is Quality Assured and offers Nationally Accredited Training and programs are regularly conducted in Australian capital cities and regional centres. International programs have been conducted in Thailand, Papua New Guinea, Fiji, New Zealand and the Philippines.
  • Anzca (Australian And New Zealand College Of Anaesthetists)
    Training And Quality Assurance Manager
    Anzca (Australian And New Zealand College Of Anaesthetists) Feb 2020 - Nov 2020
    Melbourne, Victoria, Australia
    Contract role supporting college to adapt to demands of COVID-19 crisis. Business as usual focus is of college is to provide anaesthesia, pain medicine, diving and hyperbaric medicine and perioperative medicine curricula for training and professional development programs. Current remit is to adapt accreditation program to online technologies and alternative sites to continue to provide training where possible Direct hospitals on corrective actions to meet training accreditation criteria Coordinate training accreditation reviews to move from in-person to online reviews Liaise with inspectors to oversee hospitals are informed and equipped in readiness for their inspection Development and implementation of accreditation processes for future BAU and crisis settings
  • Adp Australia And New Zealand
    National Client Support Manager
    Adp Australia And New Zealand Jan 2011 - Oct 2019
    Mulgrave, Victoria
    Globally, the ADP group is one of the world's largest providers of business outsourcing, with nearly $9 billion in revenues and more than 575,000 clients. Leveraging 60 years of experience as an outsourced payroll provider, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source.Role is to manage the National Clients Services Team to ensure delivery of optimal World Class Service and improvement of overall client satisfaction and retention. The Client Services Team provides Product and Technical Support across ADP's Corporate Clients for HR and Payroll.Manage contracts and relationships for 450 plus clients ranging in size from 50 to 8,000 employees Heavy focus on NPS results along with improvement of client experience and stakeholder management.Accredited as an ADP Global Service Excellence Facilitator and instrumental in rolling out a global initiative to provide exceptional client experience.
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  • Berndale Securities Limited
    Client Relationship Manager
    Berndale Securities Limited Mar 2008 - Jul 2011
    Berndale Securities is the leading provider of Third Party Clearing and Custody services to the Australian marketplace and a wholly owned subsidiary company of the Merrill Lynch Australia Group. The Berndale Securities Third Party Clearing (TPC) Service is a fully integrated, end-to-end out-sourcing solution for Trading Participants looking to gain a competitive edge in the marketplace.Role is responsible for driving the resolution of critical and high priority business incidents whilst focusing on managing accounts with ASX Trading Participants.
  • Lehman Brothers Australia
    Seats/Its Operator & Manager Operations
    Lehman Brothers Australia Dec 1998 - Mar 2008
    In March 2007, Grange Securities, one of Australia’s leading advisory and investment firms was acquired by global investment bank, Lehman Brothers. Overall focus of this role was to manage all aspects of the day to day operations to ensure internal and external customers were provided with a cost effective, efficient and best practice service. External clients consisted of high net individual clients as well as institutional clients.

Stuart Wallace Skills

Equities Outsourcing Human Resources Adp Payroll Crm Negotiation Management Account Management Investments Customer Satisfaction Financial Services Payroll Customer Retention Performance Management Trading Banking Recruiting Relationship Management Back Office Financial Advisory Salesforce.com Talent Acquisition Vendor Management Cold Calling Customer Relationship Management

Stuart Wallace Education Details

  • Pinnacle Safety And Training
    Pinnacle Safety And Training
    Training And Assesment
  • Securities Institute
    Securities Institute
    Ps146 Compliance Program

Frequently Asked Questions about Stuart Wallace

What company does Stuart Wallace work for?

Stuart Wallace works for Box Hill Institute

What is Stuart Wallace's role at the current company?

Stuart Wallace's current role is Education and Training Support Manager.

What is Stuart Wallace's email address?

Stuart Wallace's email address is st****@****adp.com

What schools did Stuart Wallace attend?

Stuart Wallace attended Pinnacle Safety And Training, Securities Institute.

What skills is Stuart Wallace known for?

Stuart Wallace has skills like Equities, Outsourcing, Human Resources, Adp Payroll, Crm, Negotiation, Management, Account Management, Investments, Customer Satisfaction, Financial Services, Payroll.

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