● Operationally plan, manage and deliver projects within national programmes which take account of external / internal policy directives and wider service issues within NHSScotland. ● Ensure the successful completion of tasks within agreed parameters such as timescales, cost and quality.● Identify and outline future risks to projects through the preparation and submission of project progress reports through appropriate & agreed reporting system(s) to ensure robust risk management of projects. ● Provide advice on best practice in engagement for NHS Boards and Partnerships● Arrange, in conjunction with the senior manager and communications team, publication of reports and other materials, ensuring these documents are accurate and available for wider distribution to the NHS and public within an agreed timescale. Contribute to the communication plan and identify appropriate methods of publication and distribution to target relevant NHSScotland healthcare professionals, key stakeholders and the public.

● Provide leading and comprehensive administrative support within designated Unit / Department in order to ensure the smooth running of day-to-day business. Creating purchase orders and receipting invoices ensuring all financial transactions and quotes are obtained and that all actions are carried out timeously, accurately and in accordance with organisational financial instructions. ● Organise all meetings which includes identifying a preferred date, booking and suitable venue, arranging appropriate equipment, overseeing the formatting, copying, collating and distribution of documentation to attendees (both electronically and in paper copy) ensuring these are available in advance of meetings/events or deadlines and are of good quality by undertaking internal quality checks.● Taking minutes at meetings when appropriate and tracking the progress of action points. This includes internal team meetings, cross-directorate meetings and project related meetings as required.● Supplementary duties based on expertise: website maintenance, creation of infographics for major publications, and creating content for social media.

● Responsible for introducing, maintaining, and developing a wide range of national information resources and systems which will support the work of the directorate and ensure compliance with legislation relating to Information Governance (including Records Management, Data Protection, Freedom of Information and data quality and security). ● Particular responsibility for project managing the development of a shared contacts database and the continuous development and maintenance of online resources to support good practice in the engagement of people and communities in health and care, and for providing training and support to staff on these systems. ● In addition, provided social media support for the directorate liaising with colleagues across directorate functions and teams, and with the Healthcare Improvement Scotland Communications Unit to develop online presences and ensure consistent messaging was considered and delivered.