Stuart Webb Email & Phone Number

Watford, England, United Kingdom

Watford, England, United Kingdom

Responsible for coordinating the successful delivery of all End User services to a new Home Office in Massachusetts, USA.The newly acquired office is 450,000sq ft and needs to be fully redeveloped and furnished to support 2000 associates.

Watford, England, United Kingdom

IT consultant supporting the business by managing everything related to AV and Passive Infrastructure design and delivery on their new 12 storey European headquarters, delivered in July 2021. Working with various business stakeholders and internal IT teams to ensure all expectations are managed. I’m also continuing to manage a number of IT projects, as.

Watford, England, United Kingdom

Watford, England, United Kingdom

Watford, United Kingdom

I’m managing a portfolio of IT Innovations that will be included in the new European headquarters campus; Workplace reservation system, Concierge App, Digital Lockers, Digital Signage, IPTV.

Watford, United Kingdom

Interim Infrastructure Manager responsible for the European infrastructure and operations teams including: Application hosting services, Networks, Databases and Voice.

Hatfield

• Environment Summary: 16,000 colleagues, 15 direct reports, 2,500+ servers, multiple datacentres and numerous server rooms.Role: Responsible for leading the Wintel, AiX and Backup teams which provide the foundations for.
• Manage systems that support 16,000 internal colleagues on Server, OS, Storage and Load balancing/traffic management.
• Technical matrix manager of three teams split across UK, Germany and France.
• Represent division at CAB meetings.
• Provide project resources to support business and internal applications teams.
• Attend project steering meetings and provide technical feasibility/requirements to deliver.

Hertfordshire

Consultancy services: advise businesses on how best to maximize their current IT solutions, to ensure they are meeting their current business needs and how current/future technology developments would benefit against their objectives.

• Manage the support and delivery of all IT/VoIP systems provided to all Group companies (2,500 colleagues in Europe and USA) through customer focused IT Teams. Ensure effective Event monitoring, along with.
• Deliver a consistent high quality service covering IT Support and Infrastructure systems to Group companies located in France, Germany, Italy, Spain, Netherlands, Ireland and USA, supporting 2,500 colleagues.
• Matrix management of staff in both internal, remote and outsourced teams: regularly review performance/skills/training needs to ensure all individuals/teams are able to deliver to the best of their ability, to a high.
• Incident/Problem Manager.
• 24/7 Incident management.
• Identify, review and build business cases for the implementation of new technology that could benefit the business or IT in either efficiency or improved effectiveness.

• Achievements
• Restructured the second line team, in which I dealt with the redundancy of ten people and re-hiring of six people to align to business requirements.
• Re-motivated the staff and promoted a customer focus, which the second line and production team lacked.
• This was been very well received by the business and due to the commitment of all support teams, worked well within a short period of time.
• Part of the project team that successfully implemented an upgraded WAN solution, which reduced OPEX costs and improved reliability.
• Created customer service focus and aligned delivery to business needs.

I originally joined as an Analyst with the view to fast track, one step of which was obtained in May of 2001. I then was responsible for managing the service desk of seven analysts’, in first line support. They supported three platforms and around forty applications to a customer base of 1500 staff, with an average of 5000 calls per month. I was.

Education record

Education record