Stuart Webster Email & Phone Number

Bovey Tracey, GB

Exeter, United Kingdom

- Drive the thought leadership and strategic direction for Systems Thinking- Document approach to systems thinking, including tools, templates and techniques and ensure these are regularly refreshed- Prioritise and schedule systems thinking interventions to meet Customer Strategy and Business Plan outcomes- Ensure risk management is embedded in systems.

Responsibilities & Skills:- Drive continuous improvement activity across varied business areas- Coaching and Mentoring less experienced facilitators to build their competence and outcomes - Review business areas to highlight opportunities (lower cost base / unit cost)- Maintain benefits measurement and realisation methodologies- Implement and maintain.

During this period I was the Department Manager, involving management of in excess of 100 direct and indirect reports, running the Protection New and Existing Business areas under an outsourcing agreement with Liverpool Victoria Friendly Society for EDS.Service Levels met for 35 out of 36 months whilst under my direction, always under budget, by balancing.

Management of system migration, from old legacy mainframe systems to a bespoke developed in house IT solution.

I spent a year working as a first line Manager in the Protection New and Existing Business department. With direct line management responsibility for between 10 and 15 reports, to deliver agreed BPO service standards, whilst developing and motivating the team.