Stuart Weekes Email & Phone Number

London Area, United Kingdom

London, United Kingdom

Full responsibility of global development roadmap for two products on the SEI Wealth PlatformLeading a key vendor change for the UK market unit, collating feedback and creating a new roadmapDocumentation of products and solutions, including technical specifications and functional designGathering ideas, requirements or opinions from internal parties.

London, United Kingdom

• Directly managed 8 UK-based and 5 offshore employees across both Performance and Client Reporting disciplines – providing direction, escalation, support and regular performance reviews
• Led my team through complex development projects such as migrating the Performance team from the US office as well as implementing statement changes and a new performance process for MiFID II. Coordinated SEI clients.
• Presented to clients to give education and support, appease issues or contribute to sales pitches
• Oversaw relations with vendors to escalate issues, set expectations or review their performance
• Provided updates, advice and MI to senior managers and organised cross-training in my team

London, United Kingdom

• Analysed large datasets to identify anomalies or make data-driven recommendations
• Liaised with and improved client relations when producing performance returns and statements
• Requested and tested software enhancements using the Agile release process

London, United Kingdom

• Made evidence-based decisions to settle disputes between consumers and financial businesses while under pressure to meet targets. Communicated complaint outcomes and explained technical information to businesses.
• Quickly learned about financial products and processes and to navigate complex databases
• Received multiple staff awards, having been recognised for my commitment to the job by colleagues and managers. Organised and ran a popular activity at a staff charity event

London, United Kingdom

Cleaned athlete accommodation at the London 2012 Olympic Games

Plymouth, United Kingdom

Used store and company databases to monitor stock and stacked shelves while ensuring good presentation. Worked independently and as part of a team. Interacted with a variety of customers

Croydon, United Kingdom

Worked in a team to stack shelves and ensure high customer satisfaction

Bachelor Of Science (Bsc), Biology/Biological Sciences, General, 2.1

Biological Sciences Research Dissertation: The effect of selenium on copper-induced oxidative stress in the Common Limpet Patella vulgata

Education record