A professional organisation providing full Hard FM Building Engineering Services and Air Quality Solutions

Review of current Hard FM maintenance contract in relation to VFM, efficiency and effectiveness. Analysis of facilities service delivery model and recommendation of alternative approaches of service provision. Development of meaningful KPI's and Facilities Dashboard. Assurance of FM / Estate related Statutory and Mandatory Compliance with regard to Fixed Electrical Installation Inspection, Control of Legionella, Asbestos Management and Compliance with The Regulatory Reform (Fire Safety) Order 2005.

Strategic responsibility of the future service model of the Facilities DirectorateOperational management of the Trust’s Estate and Facilities servicesTechnical Director of the Estates & Facilities £1.4M Outsourced Maintenance ContractLead on specific aspects of research and development projects to ensure ‘best in class’ service delivery regimes.Lead Senior Managers in relation to the control and expenditure of the Facilities £10M revenue budget.• Responsible for circa 200 personnel• Responsible Person for the Trust’s Legionella Control Plan• Responsible person for the Trust’s Asbestos Management Plan• Directorate lead for future service provision of hard and soft facilities services• Directorate lead for the Integrated Facilties Management Service Model• Authorised person for High Voltage• Nominated Facilities Directorate sponsor for PEAT• Nominated Trust Board Facilities representative for Infection Control 2011 Currently leading a project to merge mail room and logistic departments. Project involves negotiations with a highly unionised workforce, implementation of organisational change policies and process to deliver a saving of circa £60k2010 Responsible for the renewal of the Trust’s £3.5M Building Engineering Contract. Project Director of the project group comprising of• Legal Services• HR• Procurement • Head of Operations• FinanceSuccessfully re-tendered the contract via the Official Journal of the European Union (OJEU) tender process on budget and on time. Introduced the NEC3 Term Service Contract to guarantee a target cost, open book cost plus contract. The contract has eradicated the risk of any overspend to the Trust by fixing the maximum cost pressure of 20% above the target price.

• Management of the Trust’s Facilities and Logistics Operations• Day to day overall responsibly for Portering operations• Day to day overall responsibility of high secure / local services transport and mail rooms• Management of the Older Peoples Service Level Transport Agreement• Responsible person for the Patient Possessions Policy • Operational Manager of the Trust Catering Services in both the High Secure Site and Local Services• Operational Manager for the Trust’s Horticultural Services

• Strategic Human Resource manpower planning • Supporting / Counselling employees• Carrying out 1-2-1s to determine key knowledge, skills and capabilities• People Change Mentor to individuals within Royal Mail Group leaving business.• Advising and discussing options for new career paths within and external

• Divisional Technical Services Manager for all technical services in the Royal Mail North Wales North West Division.,• Manager of the £3.5M Preventative and Corrective maintenance budget• Contract Manager of the RoMEC ( Outsourced Maintenance Provider) Building Engineering Services maintenance contract.

• Responsible for leading Process Improvement Groups • Lead QSM for Process Owners and Process Mapping• Qualified Unit Excellence Assessor• Involved with NWNW Business Excellence external Assessments• Cross functional working with internal / external process improvement teams