Working on BT Open Reach contract as the contract manager for Wales

Developing Quality proceduresAuditing OSP checklist implementationWriting training materialApproving proceduresBased in Mumbai.

Working with Nova Incepta on FTTH, Developing processes for quality and auditing on OSP.Training Supervisors and TechniciansDeveloped a new testing procedure for both Dark and Lit fibre.

Responsible for the delivery of GWAN on a global basis.

Operations Manager

Responsible for the day to day management of the company Main responsabilities included :-Financial Controls i.e budgets etcCustomer LiasonTender process( which I succesfully achieved a £35 milion contract)Contracts on BT Infinity broadband projectOpen Reach NGA Programme(FTTH)Optical fibre Trunk NetworkE side networksD side networksResponsible for sourcing staff and sub contractorsTurnkey projects from planning to customer handoverSuccessfully developed the MOS(Management Operating System) which was effectively implemented in March 2011Responsible for negotiating prices and quality of products with 10-50+ Sub Contractors on a regular basis Prepared monthly Profit & Loss reports for each operative process which was subsequently submitted to the boardFormulated budget guidelines for telecom systems, operations and maintenance functions and cost estimatesLiaised with seniors to strategise effective cost saving techniquesResponsible for overseeing all project management activities; including very high value projects; ensured that all projects were delivered within stipulated time frames and budget constraints(using a prince 2 format)Accountable for quality assurance; ensured profitability margins were strictly adhered toResource management; conducted recruitment drives to fulfil staffing requirements at all levels Liaised with clients on a weekly/monthly basis to evaluate project requirements and recommend effective solutions to all technical issues pertaining to telecom cablesDevelopment and constructing new telecommunications buildings and sites Focused on building and sustaining cordial relations between state & local agencies and public & employees

Responsible for the daily running of the company with 85 employees and turnover of £ 2.8MAssisted in processing various tenders; successfully secured a £ 15M contract on behalf of the company Successfully handled all high value projects, ensured that all stipulated time frames were strictly adhered to while focusing primarily on profitability marginsResponsible for overseeing all planning activities of the company, including devising effective company strategies as well as strategic and operational planningConducted in-house as well as external training programs, assessed employee performance and approved promotions and performance benefits Evaluated recruitment needs; conducted recruitment drives to fulfil all staffing requirementsDirectly interacted with clients to assess project requirements and strategically recommend the way forwardProvided consultancy to board members and made effective recommendations on technical issues pertaining to all aspects of telecom cables

Responsible for the entire daily operations of the company; assisted in preparing tenders for new contracts and developed effective management processesControlled the growth of the company started with 10 employees increasing to 180 within 3 years and a turnover of 7.9 million.Responsible for framing corporate policies, new policies and providing management inputsConducted quarterly priority meetings, prepared status reports, developed new products, and fixed budget guidelines according to project requirementsSuccessfully implemented the ISO 9002 project

Conducted training programs across the UK in optical fibre and copper testing, for Test Technicians Responsible for testing optical fibre on behalf MOD and British TelecomSupervised all contract negotiations with customers & third party suppliersMonitored program schedules, production, health & safety issues; ensured all functions and activities essential for the smooth operations of the project are in accordance with company policies and proceduresDirectly interacted with suppliers, vendors and contractors for authorising and approving new contracts and tendersStrategised innovative methods and plans to reduce cost and effectively increase product development; secured reliable and consistent suppliersSupervised the overall execution of large scale projects and day-to-day management of all phases of project lifecycle's from project inception up to financial close