Stuart Mcgrath
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Stuart Mcgrath Email & Phone Number

Contact Centre Call Flow Developer at BT Group
Location: United Kingdom 4 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Contact Centre Call Flow Developer
Location
United Kingdom
Company size

Who is Stuart Mcgrath? Overview

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Quick answer

Stuart Mcgrath is listed as Contact Centre Call Flow Developer at BT Group, a with 61791 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Stuart Mcgrath.

Stuart Mcgrath previously worked as Service Enablement Specialist at Bt and Channel Technology Specialist at Bt. Stuart Mcgrath studied at Finchley Catholic High School.

Company email context

Email format at BT Group

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BT Group

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Profile bio

About Stuart Mcgrath

Having worked in various roles within the BT Group for the past 35 years I have progressed my career to my current role leading a team delivering support for their Consumer and Business Contact Centres. I have a strong customer centric attitude and am known for going above and beyond to meet operational need.Producing end to end designs detailing requirements from small changes to large projects.Stakeholder management ensuring delivery of agreed business outcomes on time, budget and resource.Working to an agile method providing technical support throughout the delivery lifecycle, resolving live incidents that occur whilst continuing operational process design.Implementing configuration changes within the Genesys CTI platform. routing various customer led interactions through to the contact-centre advisers, thus enabling a right first-time experience for the customer.I am a passionate football supporter and enjoyed my time coaching a youth football team.More recently, became a member of the Vulcan Restoration Trust and enjoying travelling and exploring new places, both within the UK and abroad

Current workplace

Stuart Mcgrath's current company

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BT Group
Bt Group
Contact Centre Call Flow Developer
london, greater london, united kingdom
Website
Employees
61791
AeroLeads page
4 roles

Stuart Mcgrath work experience

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Contact Centre Call Flow Developer

Current

London, England, United Kingdom

Apr 2023 - Present

Service Enablement Specialist

Bt

Brentwood, England, United Kingdom

May 2022 - Mar 2023

Channel Technology Specialist

Bt

Brentwood, England, United Kingdom

May 2014 - May 2022

Numerous Roles Within The Bt Group

Bt

London, England, United Kingdom

Dec 1987 - May 2014
Team & coworkers

Colleagues at BT Group

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1 education record

Stuart Mcgrath education

FAQ

Frequently asked questions about Stuart Mcgrath

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What company does Stuart Mcgrath work for?

Stuart Mcgrath works for BT Group.

What is Stuart Mcgrath's role at BT Group?

Stuart Mcgrath is listed as Contact Centre Call Flow Developer at BT Group.

Where is Stuart Mcgrath based?

Stuart Mcgrath is based in United Kingdom while working with BT Group.

What companies has Stuart Mcgrath worked for?

Stuart Mcgrath has worked for Bt Group and Bt.

Who are Stuart Mcgrath's colleagues at BT Group?

Stuart Mcgrath's colleagues at BT Group include Prina Mandalia, Gary Clifford, Siva Ganesh, Deepak Pandey, and Hasnain Arif.

How can I contact Stuart Mcgrath?

You can use AeroLeads to view verified contact signals for Stuart Mcgrath at BT Group, including work email, phone, and LinkedIn data when available.

What schools did Stuart Mcgrath attend?

Stuart Mcgrath studied at Finchley Catholic High School.

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