Contact Centre Call Flow Developer
Current
Apr 2023 - Present
AeroLeads people directory · profile
Stuart Mcgrath Email & Phone Number
Contact Centre Call Flow Developer
at
BT Group
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Contact Centre Call Flow Developer
Location
United Kingdom
Company size
Who is Stuart Mcgrath? Overview
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Quick answer
Stuart Mcgrath is listed as Contact Centre Call Flow Developer at BT Group, a with 61791 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Stuart Mcgrath.
Stuart Mcgrath previously worked as Service Enablement Specialist at Bt and Channel Technology Specialist at Bt. Stuart Mcgrath studied at Finchley Catholic High School.
Company email context
Email format at BT Group
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BT Group
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Profile bio
About Stuart Mcgrath
Having worked in various roles within the BT Group for the past 35 years I have progressed my career to my current role leading a team delivering support for their Consumer and Business Contact Centres. I have a strong customer centric attitude and am known for going above and beyond to meet operational need.Producing end to end designs detailing requirements from small changes to large projects.Stakeholder management ensuring delivery of agreed business outcomes on time, budget and resource.Working to an agile method providing technical support throughout the delivery lifecycle, resolving live incidents that occur whilst continuing operational process design.Implementing configuration changes within the Genesys CTI platform. routing various customer led interactions through to the contact-centre advisers, thus enabling a right first-time experience for the customer.I am a passionate football supporter and enjoyed my time coaching a youth football team.More recently, became a member of the Vulcan Restoration Trust and enjoying travelling and exploring new places, both within the UK and abroad
Current workplace
Stuart Mcgrath's current company
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Bt Group
4 roles
Stuart Mcgrath work experience
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Team & coworkers
Colleagues at BT Group
Other employees you can reach at bt.com. View company contacts for 61791 employees →
JG
Jason Gellis
Colleague at Bt GroupOld Bridge, New Jersey, United States
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KM
Kaushik Mukhopadhyay
Colleague at Bt GroupBengaluru, Karnataka, India
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SP
Simon Palmer
Colleague at Bt GroupSouthend-On-Sea, England, United Kingdom
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NB
Neema Bansal
Colleague at Bt GroupBengaluru, Karnataka, India
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AH
Adam Hassan
Colleague at Bt GroupGreater Blackburn With Darwen Area, United Kingdom
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SB
Saikat Biswas
Colleague at Bt GroupWest Bengal, India
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GB
Gabriella Bertino
Colleague at Bt GroupTurin, Piedmont, Italy
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MR
Marshall Rwafa
Colleague at Bt GroupBedford, England, United Kingdom
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JB
Joseph Bloggs
Colleague at Bt GroupGreater London, England, United Kingdom
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SR
Santhi Rohini Penta
Colleague at Bt GroupUnited Kingdom
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Jason Gellis
Colleague at Bt GroupOld Bridge, New Jersey, United States
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KM
Kaushik Mukhopadhyay
Colleague at Bt GroupBengaluru, Karnataka, India
View →
SP
Simon Palmer
Colleague at Bt GroupSouthend-On-Sea, England, United Kingdom
View →
NB
Neema Bansal
Colleague at Bt GroupBengaluru, Karnataka, India
View →
AH
Adam Hassan
Colleague at Bt GroupGreater Blackburn With Darwen Area, United Kingdom
View →
SB
Saikat Biswas
Colleague at Bt GroupWest Bengal, India
View →
GB
Gabriella Bertino
Colleague at Bt GroupTurin, Piedmont, Italy
View →
MR
Marshall Rwafa
Colleague at Bt GroupBedford, England, United Kingdom
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JB
Joseph Bloggs
Colleague at Bt GroupGreater London, England, United Kingdom
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SR
Santhi Rohini Penta
Colleague at Bt GroupUnited Kingdom
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1 education record
Stuart Mcgrath education
FAQ
Frequently asked questions about Stuart Mcgrath
Quick answers generated from the profile data available on this page.
What company does Stuart Mcgrath work for?
Stuart Mcgrath works for BT Group.
What is Stuart Mcgrath's role at BT Group?
Stuart Mcgrath is listed as Contact Centre Call Flow Developer at BT Group.
Where is Stuart Mcgrath based?
Stuart Mcgrath is based in United Kingdom while working with BT Group.
What companies has Stuart Mcgrath worked for?
Stuart Mcgrath has worked for Bt Group and Bt.
Who are Stuart Mcgrath's colleagues at BT Group?
Stuart Mcgrath's colleagues at BT Group include Jason Gellis, Kaushik Mukhopadhyay, Simon Palmer, Neema Bansal, and Adam Hassan.
How can I contact Stuart Mcgrath?
You can use AeroLeads to view verified contact signals for Stuart Mcgrath at BT Group, including work email, phone, and LinkedIn data when available.
What schools did Stuart Mcgrath attend?
Stuart Mcgrath studied at Finchley Catholic High School.
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