Stuart Bonner Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

As the Director of Knowledge, Stuart spearheads the overall quality of delivery, ensuring extremely high customer experience and satisfaction.A seasoned coach and consultant with 12+ years’ experience across wide range of public and private sector industries. Stuart’s focus is on organizational change and enabling a better digital future, gives his clients.

Dubai

Managed various projects across multiple industry sectors including regional and global enterprises, specializing in best practice alignment and integration with a keen interest in managing organizational transformation and embedding change. Provides best practice consultation services in service management and programme/project management based on ITIL.

Dubai Internet City

Storage and security solution Sales Manager for the UAE.

Dubai

Responsible for multiple projects to define and deliver customer requirements: including project planning, delivery, stakeholder management, post implementation review, close and handover. Conducted risk analysis/management and impact analysis in order to assess project deliverables. Working as an ITIL best practice release team leader he was also tasked.

Prepared business and market analysis, providing solutions between external customers and the internal organization. Fundamentally supported and delivered the drafting, negotiating and finalising of service level requirements, service level agreements, operational level agreements and underpinning contracts. Acted as an organizational trouble-shooter for.

• Develop and deliver internationally accredited and certified training courses.
• Use theoretical and practical teaching methods, including NLP based delivery.
• Proven leadership skills including managing and motivating students.
• Customer account management.
• Respond to and follow up sales enquiries by email, telephone, and personal visits.
• Able to manage multiple projects simultaneously while meeting all deadlines.

• Prepared current market analysis and presented to clients.
• Successfully and regularly closed deals and initiated resale / re-investment.
• Examining and evaluating prospective opportunities and leads.
• Drafting, negotiating and finalizing ‘sales and purchase contracts’ and ‘tenancy agreements’.
• Arranged finance solutions for clients with various local and international banks and finance institutions.
• Acted as a liaison between sellers, buyers and financers to ensure smooth facilitation of selling/buying process, troubleshooting business problems and implementing creative, highly effective solutions

• Responded swiftly & safely to all emergency calls and requests for assistance which included but were not limited to fire fighting, rescues, road traffic accident extrication.
• Assisted in Service initiatives, including the giving of general fire safety advice & guidance, to all members of the community, through a variety of agreed community safety initiatives designed to reduce the misery of.
• Undertook routine inspections of premises for fire risk as part of direct & indirect fire safety legislative requirements which required knowledge of building construction.
• Maintained all emergency equipment to a state of readiness, repaired and tested as required to approved standards and procedures. Undertook checks on emergency resources provided for fire service use, including.
• Took part in continuous training and learning programs by attending lectures, exercises, simulated incidents, practice drill sessions and other forms of training to achieve and maintain my competence levels.
• Responsible for man management, risk assessment, team work, health and safety at work.

• Relationship management.
• Account management
• Customer service / 1st line support.
• Logistics project manager.

• Department supervisor.
• Subject matter expert.
• Operator of bespoke technical equipment.
• Team trainer.

Graduate Certificate In Management (Information Technology), Management Information Technology, Di

Education record

Gcse