As the Head of Business Solutions at Singula Decisions, I lead a team of project and programme managers who help our clients in the broadcasting industry grow their subscriber base and revenue. With over 15 years of experience in various senior roles at Paywizard and BSkyB, I have a deep understanding of the challenges and opportunities facing the media sector in a rapidly changing landscape.I am passionate about innovating and creating new capabilities within my team, constantly seeking to improve on our previous results and deliver value for our customers. I have a strong track record of applying robust project governance and a keen eye for driving subscriber growth, using my credentials in PRINCE2, MSP, and APM Project Management. I enjoy collaborating with internal and external stakeholders, facilitating effective communication and alignment across the organisation.
Listed skills include Contact Centers, Customer Experience, Outsourcing, Team Management, and 16 others.