Stuart Cassidy Email & Phone Number

London, Gb

• Creating and owning the testing lifecycle, including the programme wide test strategy, as well as all test processes and documentation• Providing Quality Assurance on requirements and technical designs to help identify issues and defects earlier in the lifecycle• Building and strengthening relationships with key stakeholders at all business levels• Managing all testing activities (SIT, UAT, Regression), including aligning third party project teams• Reporting and monitoring programme level test status using in house built test reports so that test progress is accurate and clear• Building and leading a permanent onshore Test and Release team supporting the global programme, as well as a third-party offshore testing team covering functional, test support and regression testing • Implementing and managing a test automation solution covering functional and regression testing• Evaluating, piloting and implementing new test tools and processes• Assessing and implementing Atlassian Jira originally for Test and Defect management, driving improvement programmes to cover changes, new developments, support tickets and a complete project management model• Consulting on Test and Release best practices within Platform Services• Owning and safeguarding the release schedule, the process of which includes collaborated decision making with the programme management team on technical solutions for rollouts, upgrades and releases• Managing the release process within WPP and with our third-party deployment partners• Leading the Software Development Life Cycle model for the delivery of all rollouts, system changes and upgrades• Designing and managing the environment allocation and usage model• Implementing scalable and replicable processes which have been rolled out to other WPP programmes• Building a fit for purpose infrastructure enabling operational agility and efficiency where applicable

San Mateo, California, Us

This project was a continuation of the previous consolidation projects at Sony to combine all areas of the business onto a consolidated SAP platform. This implementation covered all of PlayStation Europe. Requested by project team for experience in previous implementation.• Leading UAT for 4 internal teams, ranging from Central Finance & Operations, UK Territory, WWS Studios & Poland Territory, covering a wide range of business processes on the SAP & Portal systems, including interfacing with 3 parties for interface testing• Driving planning of the test execution cycles with the business and monitoring progress • Ownership & Producing Daily Reports for teams, on today’s test progress, defect status and overall progress• Identifying and resolving test issues (Inc. arranging meetings between IS and Business team members)• Reporting the current progress to Management• Supporting defect resolution and assigning to different streams within the applications team• Supporting account creation & software rollout, and resolving issues for over 100 users• ALM Training for the Business & Key Users• ALM Setup – Supporting Script Creation & Lab Configuration for all 15 territories throughout the business• Covering an additional Territory during UAT when in transition between UAT Managers, including travelling to the office and supporting the team• Supporting teams during Go-Live & Hypercare periods, while helping to progress issues and escalating Critical issues to the technical teams• Support the Service Desk in allocating calls to the correct streams and team members• Working with the business to confirm approval for SAP Transaction changes• Managing the Process Query queues for all non-technical queries coming from the Business

London, Gb

This project is to redevelop all of Austin Reed group’s websites. This includes the frontend, application server and all system interfaces.• Owning the Test Strategy and Plan• Producing and Managing Detailed Test Schedule• Managing all areas of testing, including SIT, Functional, UAT, Browser Compatibility, Integration (inc 3rd parties), • Test Planning and Execution of 3rd party interfaces (including requirement identification and test case creation)• Reporting Daily Progress to the Business (Daily Test Updates, Test Case Progress, Defect Status and Progress)• Managing Defect Process and helping progress defect resolution including analysing daily raise rates, issue types and priorities• Working with 3rd party Development company• Managing a team of 3 testers (inc. hiring and managing contract resource, as well as internal resource)• Retesting defect fixes in each new build• Working with ARG and our 3rd party supplier to plan Warranty and Support releases• Managing Warranty releases (process, dates, testing and deployments)

Tokyo, Jp

This project was the 1st phase of consolidating the European and American SAP systems, onto a single platform, as well as standardizing several business processes. • Leading UAT for 3 internal teams, ranging between Professional Services, Supply Chain Management and Code Centre, who cover a wide range of complex business processes• Managing testing on the main SAP platform, satellite systems, batch jobs and internal/external interfaces• Training users on what UAT is, as well as creating support documentation and user guides• Working with other teams within Sony to resolve cross entity issues• Supporting account creation, and resolving access issues• Managing defect resolution and assigning to different streams within the applications team• Working with the business to plan test execution cycles and monitoring progress• Producing Daily Reports for teams, on today’s test progress, defect status and overall progress• Identifying and resolving test issues (Inc. arranging meetings between IS and Business team members)• Reporting the current progress to Management• Working between 2 Sony offices

Tokyo, Jp

This project was the 1st phase of a migration of the existing Marketing websites, onto a single consolidated platform. The project took an agile (2 week Sprint) approach, using multiple developments teams in multiple locations.• Managing UAT testers (10+) based in Istanbul, who covered testing for 3+ new systems• Identifying which stories would be covered by UAT, and confirming this with Business stakeholders• Creating End to End UAT test cases, based on single system requirements (created from multiple stories)• Defining processes to be used to support UAT• Training users on what UAT is, as well as creating support documentation and user guides• Supporting users during UAT with queries and issues on the system• Creating test cases and sets in ALM, for use by the UAT team• Updating Mingle (Agile Management Platform) with test status, and moving stories through the development cycle• Managing Critical release defects, and processing them through the defect life cycle• Managing Frontend testing of the new website with a 3rd party testing service• Reviewing all frontend issues with the business owners, and communicating the agreed issues to the design teams • Frequently travelling to Brussels (Project office location, and Istanbul (UAT teams location)

Leeds, West Yorkshire, Gb

• Supporting testing within the System Integration Testing teams and End to End testing• Writing & Supporting Automation scripts using a custom tool called Redbox, including altering SQL files to add new queries• Supporting TDD creating Automated scripts to support development of new/amended features and defect resolution• Capturing & Modifying XML Deal ‘parcels’ on integrated systems for use within automated scripts• Writing and Executing SQL statements to query Oracle, verifying data is stored in the correct fields and formats• Testing data injectors and creating batch files to support this• Deploying Nightly Builds to local environments• Presenting new/amended features to Business Analysts for sign off• Estimating time required for testing as part of story analysis and presenting back to the team• Injecting multiple orders to load data for testing of nightly processes to verify data counts, performance & stability

Cedar Rapids, Iowa, Us

• Managing a team of 30+ Test Leads, Senior Test Analysts, Test Analysts, as well as Performance and Automation engineers• Managing resource allocation and workload planning of multiple streams/teams, and communicating this to senior management• Interviewing new members of staff e.g. Test Engineers, Senior TEs, Automation & Performance Engineers• Inducting new members of staff• Implemented a new dedicated resource model• Leading & developing Performance testing abilities throughout the Technology department• Creating & maintaining a master Performance/Load/Capacity requirements document for production systems to be tested against• Creating Performance/Load/Capacity Test plans and Test Strategies• Planning all performance tests on the main Yell.com, Know-How & Trusted Places websites:o To verify all software, hardware and infrastructure releases do not affect response times, capacity, site stability, etc.. o Using the RBI (Rapid Bottleneck Identification) approach, to load test various functions and scenario’s across multiple system layers, to identify which tiers are at fault, as well as tracking total capacity of each tier and the overall site• Working with Scrum teams to aid in performance testing during Sprints for early identification of any issues, as well as planning more detailed performance tests for use within the formal Performance testing phase• Analysing existing log files for usage patterns and behavior, and processing these for use within the Performance Test phase• Specifying, Agreeing and Implementing a new Performance/Load Generation environment for use within the Technology team• Training the Technology teams in the concept and applications of Performance/Load testing• Managing all hardware and software requirements needed by the testing team including verifying an appropriate test environment is available for all projects as well as a test lab• Reporting all Performance Testing results to the Tech team and wider business teams

Cedar Rapids, Iowa, Us

• Leading and Line Managing a team of 4 people• Executing and monitoring all performance tests and hardware to identify any potential issues and work with the Development and Support teams to resolve.• Involved in Load Testing of the live site out of hours with internal Support team• Monitoring Unix/Linux servers while under load to check processes, CPU usage, memory, etc…• People management of project test teams, including permanent and contractor resource• Advise Senior Management on the current state of testing and project process• Implemented and maintain HP/Mercury’s Quality Center for use by the QA team [Administrator]• Manage the test environments [including code releases, upgrades and data refreshes] and the communication of any changes & downtime• Implement and manage a Live Issues defect process for all defects on multiple systems that affect New Media products.• Increased the scope of the testing team by investigating and retrospectively testing previously non-tested applications• Query Unix log files and monitor file system• Deputising for the Test Manager

• QA Lead for projects on the Yell.com, YellDirect.com websites as well as internal Yell applications• Document Test Plans for projects, requirements matrix, high level & detailed test cases• Estimating QA resource (cost and elapsed time) to plan and execute tests• Reviewing Detailed Requirements, Technical Specifications and Design Portfolios.• Web based manual, compatibility, integration, accessibility, performance and database testing.• Manage outstanding defects and when releases will be made to the QA environments• Database testing using TOAD and SQL against Oracle• Querying Oracle Databases using SQL to select specific data and create new entries• Testing WAP application on mobile devices and using WAP emulators• Testing Java application running on Mobile devices• Risk identification against requirements, technical specification, project dependencies and environments• Manage contract and permanent staff during projects• Testing SAP Order processing and integration with Yell.com and internal processing systems• Administrate all QA tools including Compuware Trackrecord and Empirix eTest Suite• Testing Yell.com to verify it meets Accessibility standards

Btec Hnd Information Systems

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