We are a family run business, based near Norwich, and serving the Suffolk area, but we can help you anywhere in the UK. We've been helping businesses Save Money, Save Time, Increase Productivity since 2018. Our founder, Stuart Elliott, is also a Software Architect and has been working within the Software Development area for over 15 years.So what is a Software Architect? Stuart knows 12 coding languages and to be classed as an Architect you need to have these skills: Front End, Back end, Server Administrator, Senior Developer and be able to run a project from the enquiry to deployment.We are a Bespoke software agency specialising in business automation software and workflow solutions. Our Bespoke software is designed with one thing in mind, and that’s to help your business operate more efficiently and profitably.This enables our clients to build businesses that are seriously efficient and significantly more profitable. Giving them the ability to impact many more lives and make an outstanding positive contribution to the local community and beyond.We believe every business is unique therefore their software should be too!We don’t offer generic software solutions - simply because different businesses have different needs.You can find generic ‘pay-monthly’ CRM, HRM, and ERP software packages all over the web – but what suits one business may not be right for another.That means generic software packages, although useful, will never do all the things you need them to.Whether it's CRM, ERP, API or E-commerce & Stock Control software, with Bespoke Software Solutions you'll stand out from the crowd whilst owning your software and have the ability of full scalability.Contact us TODAY! https://bespokeuk.com/contact

Systems Architect managing a team of four, two senior, one mid and one junior developer. Project lead for small to medium sized businesses, providing onsite consultation and new business introductions.Designer and architect of the company's core product. Skills and technologies include:Php, composer, Object Oriented Javascript, Jquery, Angular, Laravel, Twitter Bootstrap, Git, Joomla, Wordpress, Magento, Prestashop, REST, API integration, SQL, Bash scripting, vue.js, SSH, FTP, SSL, Gulp, SASS, LESS, problem solving, estimating, time management, consultation and leadership.

Provide IT Hardware, Software, Consultation, SEO and Web Development services to a range of small to medium sized businesses.Services Include:Web and Graphic Design: Adobe Illustrator, Photoshop, FireworksFront End Development: Xhtml, Css, Javascript, Jquery, Twitter BootstrapBack End Development: PHP, CodeIgnitor, Joomla, Wordpress, E-commerceDatabase Management: SQL Scripting, MSSQL, MYSQLMarketing, PPC and SEO: Mailchimp, Google Ad-words, Analytics, SEOMozHardware Support: Installation, Repairs and UpgradesSoftware Support: MS Office, Windows XP, 7, Server, CitrixTraining & Consultation: Software and Customer Service TrainingPortfolio includes:http://www.letyourproperty.comhttp://www.chocchick.comhttp://www.keypropertiesuk.com

Develop, maintain & monitor the daily running of the company.Management, development and training of employees.Implementation and maintenance of all the software, hardware and networking.Development, design and implementation of all the marketing including the websites, SEO (Search Engine Optimisation) and general advertising.First point of contact for all IT support, subset of Property Management and Accounting.

To develop, manage and run training courses for residential, commercial and service charge letting agents.To provide on site training, product management and business consultation.This role required the following skills:Training & Consultation: Dealing with demanding customers, Business structuring.Accounting: Double entry, Bank Reconciliation, EFT, Nominal ledger.Software Support: Telephone and E-mail based queries.Technical Support: MSSQL, Windows 9x, XP, Citrix, Remote desktop, Terminal Services

To proactively obtain and manage new business with high targets.Building professional customer relationships.Extensive knowledge of hardware, software and consumables.Drive, negotiation, ownership and a good telephone manner where essential.

To deliver training programmes to new employees and existing staff.Develop and maintain knowledge of business systems, processes and procedures that focus on providing excellent service.Supporting the business to ensure delivery of innovative solutions.Highest level of customer focus and an in depth knowledge of various computer programs and coaching techniques.This position required travelling and over night stays to deliver training requirements across the Virgin Media call centre's.

Collecting and reducing outstanding debt for the company by methods of credit / debit card, direct debit and payment plans.This role required educating the customer in order to avoid the situation from reoccurring.Taking appropriate action including suspension of services, resolving disputes, general Administration and all round customer service.Negotiation, influencing, empathy, and patience where all essential for this role.As this was also a commission based role there where high targets and demanding deadlines.I consistently surpassed the targets that where required of me and coached others to do the same.

Provide telephone and e-mail based technical assistance to customers internal and external.This role required problem solving, patience, initiative, understanding and customer service skills.High demands, high call queues and a lot of pressure to achieve the required targets.

Delivering, Installing and Merchandising Rimmel, Maxfactor, T-Mobile and L'Oreal stands throughout the country.Early mornings, long hours and tight deadlines were all part of my day.