Stuart Crofts Email & Phone Number

Newton-Le-Willows, England, United Kingdom

Warrington, United Kingdom

Haydock, Merseyside, United Kingdom

Intrinsic Technology is an infrastructure solutions business specialising in providing enterprise-class multi-vendor services to mid-market organisations. We are helping numerous organisations simplify their support management, secure their information and reduce ongoing costs.Areas in which we particularly excel are: • Cyber Security – Helping organisations achieve ISO27001, the Government’s Cyber Essentials Crest Certification as well as appropriate Firewalls, configurations and policies to allow Mobility, BYOD and avoid breaches, fines, downtime and ransoms• Telephony – Supporting legacy platforms, and consulting and implementing Unified Communications going forward• Network – Digital Network Architecture can reduce costs and complexity, increase agility, and assist with Security, Wi-Fi, Virtualisation, Cloud, Analytics and Automation• Managed Services beyond Hardware and Software Support, allowing you to get the most from your Network. Our 24x7x365 in-house Services Operations Centre and UK-wide engineering base ensures delivery of your SLA’s• People As A Service – Expertise, engineering and cover where required, either prepaid or ad-hocReach out to understand how together, we can achieve your business goals.

St Helens, Merseyside, United Kingdom

My position here was Phone Shop & Tech Support Manager.• Team of 9 direct reports• KPI Management in line with corporate roadmap• Target control• Budget control• Payroll & shift management• Duty management for store• Developing PDP's• Performance reviews and procedures thereafter• Close relationships in & out of store• Root Cause Analysis• Conflict resolution & problem-solving