- Accountable for the delivery of the Firm’s innovation and transformation strategy in the Continental Europe & Middle East regions - Building and leading a team of continuous improvement process design experts, legal project managers and legal technologists- Leading client-facing engagements and pitch responses on innovation and change- Embedding a transformation toolkit of solutions comprising innovative resourcing models, advanced technology and process redesign- Putting in place new approaches for repeatable work types and overseeing the transfer of these approaches across the region- Implementing effective change management and communication plans to change the way in which work is delivered to clients- Tracking the impact of the programme on key internal and external measures

- Responsible for the delivery of innovation and efficiency initiatives across key offices; London (Corporate), Paris, Madrid and Delhi- Launching a toolkit of solutions made up of innovative resourcing models, advanced technology, including artificial intelligence, and process redesign- Engaging with senior partners and other senior leaders to understand practice area-specific challenges in order to prioritise and customise solutions to overcome these challenges- Developing a suite of materials on innovation and efficiency for use in client pitch responses- Engaging with strategic clients to help them shape their own innovation offering - Tracking the impact of the programme on key internal and external measures, such as write off, percentage of matters impacted, client experience and recovery, through an efficiency dashboard

- Responsible for designing and implementing a revised change methodology, refreshed processes and updated management products based around PRINCE2 principles- Integrating Lean Six Sigma improvement tools and techniques within the change methodology- Designing bespoke change and improvement tools to meet the requirements of the organisation- Provision of governance and assurance to a project portfolio of 20 projects with a lifetime budget of £40M- Line management responsibility for five Senior PMO Analysts- Provision of coaching and mentoring in improvement and change tools and techniques to 50 Change professionals- Production and implementation of performance dashboards to drive project delivery- Implementation of a project prioritisation and planning process to shape the future Change portfolio- Benchmarking and improving the organisation’s change capability using the Portfolio, Programme and Project Management Maturity Model (P3M3)

- Establishment of Continuous Improvement capability including recruitment of team, definition of problem solving methodology (Lean Six Sigma: DMAIC/DfSS), delivery of training and creation of governance- Leading a team of twelve Business Analysts to deliver the process and operating model designs for a £22M business transformation project- Delivery of improvement initiatives focused on cost reduction, customer experience and risk reduction- Line management responsibility for a team of six Continuous Improvement Specialists including coaching and mentoring towards Green Belt and Black Belt qualifications - Championing improvement and change to stakeholders at all levels including influencing the Executive Committee, communicating at staff events and engaging with the graduate intake- Assisting with the implementation of a data-driven business culture including a visual management system and a resource utilisation model in Operations

- Leading business improvement projects in both operational and transactional environments at French, Spanish and UK business sites- Responsible for Lean deployment across 15 sites in the France & Benelux business unit- Project managing a Lean initiative at a business site in Nantes to increase site capacity by 80% in order to permit business consolidation- Training of 20 Green Belts and Lean Promoters in the France & Benelux business unit- Mentoring four Black Belts, Green Belts & Lean Promoters with their project deliverables- Liaising with stakeholders and financial controllers in order to scope and validate cost reductions achieved

- Negotiating terms and conditions for the supply of post-property completion goods and services to clients and supporting Sales Agents during the sale- Working alongside the General Manager to gain experience in all areas of the business including marketing, sales, finance, product and after-sales

- Providing simultaneous and consecutive interpretation of dialogue at European Commission meetings