Stuart Glover Email & Phone Number

Lancaster, Gb

Morecambe, England, United Kingdom

Morecambe, England, United Kingdom

Cala Gran - Fleetwood

Responsible for delivering a great activities, entertainment and retail experience for all guests, ensuring every visitor to our park has a great time with memories that last a lifetime. Leading a large Activities, Leisure, Entertainment and Retail Team to deliver an outstanding guest experience. Ensuring all Health & Safety Requirements are met, risks identified, and solutions put in place. Monitors the P&L and takes action to deliver the contribution target and budgeted costs. Actively manage the ordering and control of stock. Ensures the department uses workforce tools to deliver wages in line with budget. Lead, plan and manage the day to day activity and entertainment programme for guests. Ensuring a first class retail standards in all shops, arcade, vending, and gifting outlets. Seek and respond to guest feedback, monitor Advocacy and NPS scores and respond quickly to address areas for improvement. Developing a high performing team through coaching and training. Ensure all team have the relevant qualifications and receive the necessary training. Identifying talent and builds succession plans. Ensuring all new team members receive an engaging 90 day induction and have clear goals set and effective performance reviews. Focusing on team engagement and retention. Identifying areas of concern and implement necessary actions.

Lancashire, England, United Kingdom

Managing the community engagement across 5 local authority areas to ensure Census completion.Established relationships with local authorities in the development of local authority partnership plans to identify key population groups in the community that may need additional support to complete the Census.Developed strong relationships with parish councils, religious and community leaders.

Salt Ayre Leisure Centre

Responsibility for the operational management of the award winning Salt Ayre Leisure Centre in LancasterAfter a recent £5m Council investment, I was responsible for the transformation of the facility mix, the cultural change for all the staff and ensured that the centre was operating commercially as well as delivering social value. Salt Ayre Leisure Centre now comprises of 4 court sports hall, dance studio, 3 storey indoor play area, extensive catering offer, 18 feature indoor climbing facility, 100+ station, state of the art fitness suite, functional training room, Immersive cycling studio. We have recently added a high end Spa with a thermal journey and treatment rooms along with an activity hub and Toning table suite.Salt Ayre also boasts a 33 metre pool, with moveable boom and floor. Outdoor facilities consist of an 8 lane floodlight athletics track, a 1500m lit cycle track and Europe’s first flight tower - GravityI had responsibility for a The Active Lives Team that is commissioned by Lancashire County Council's Public Health Team to improve activity and health weightI was also a key member of the Council's major events team that has seen Royal visits, the Olympic Torch Relay and The International Youth Games where we took large groups of young people abroad to take part in sports competitions and cultural exchanges.One of my Council roles was that of Duty Emergency Incident Officer as part of the Council’s Civil Contingency plan. Supporting the districts affected residents during floods, managing incidents with our Blue Light colleagues and the recovery phases as part of the Council’s efforts.I hold a personal alcohol licence and was the Premisies licence holder for Salt Ayre Leisure Centre.

Morecambe Town Hall

management of the Council's Sports Development Team and the Active Health Team a delivering social inclusion activities in the community and at Council facilities.I was responsible for partnership development with statutory and third sector partners to improve the health and well being of the districts residents across all areas and ages. I was responsible for the delivery of the International Youth games which saw up to 70 young people travel to Holland, Germany and Denmark as well as Lancaster hosting in turn with a 5 days of sporting and social events as well arranging accommodation with host families

St Anne'S

Regional Team Manchester

A year secondment managing the performance of Sports Lottery grant recipients across the North West Region

Morecambe Town Hall

Salt Ayre Sports Centre Lancaster

Catterick Garrison

The Further And Adult Education Teaching Certificate, Adult And Continuing Education And Teaching, Pass

Higher National Diploma In Leisure Management

Btec National Diploma In Leisure Studies, Parks, Recreation And Leisure Studies

Education record