Stuart James Wimsett Email & Phone Number

London, Gb

London, Gb

London, England, United Kingdom

London, England, United Kingdom

Provide a full range of human resource support and services to employees to attract, motivate and retain.

London, England, United Kingdom

Leading the Telesales team ensuring all day-to-day activities run efficiently and smoothly, while taking ownership of sales growth within Customer Service customer.

London, United Kingdom

• Reviewing professional theatre productions• Website management, editing, proofreading and uploading press releasesfrom multiple theatre companies on wordpress.com

London, United Kingdom

• Inbound and Outbound telephone sales, product promotion, direct customercorrespondence via email, phone and fax.• Creation and Implementation of training manual and office staff training• Creation of promotional product graphic assets reaching over 400 customers• Creation of PowerPoint presentations promoting the company’s products andservices shown to large group customers ( Pret group, Harrods, Hilton group etc)• Running of the company’s social media accounts while main marketing teamare absent

Wellington & Wairarapa, New Zealand

• Inbound telephone calls regarding the banks products and service• Guiding customers through steps in order to complete transactions online with New Zealand’s first internet only bank• 2IC position included tracking, reporting and presentation of team statistics, roster creation, dealing with escalations, facilitating interview processes for new staff, on going coaching/performance reviews, KPI and SL reporting and training. Collating and presenting target statistics, call centre service level information to senior management.• Created and implemented staff training in computer systems, product knowledge and daily tasks.• Team leader of email response included leading a small team of staff in efficient, concise and instructive direct email response to customer enquiries, creation of instructive email templates and on going coaching/performance reviews.• In house functions manager included successfully organising two Christmas and mid year functions.• Employee of the Quarter Nominee and Attended RaboSumitMarch 2014• Received Internationally recognised Sales and Train The Trainer Training

Wellington, Wellington Region, New Zealand

Founded Speakeasy Theatre Ltd which played a major role in theatre offered in the Wellington region, producing productions such as the Wellington premiere of Jonathan Larson’s Rent, created productions A Trip Across The Universe: Music and Lyrics by The Beatles and Le Burlesque Au Moulin and presented the New Zealand premiere of musical Zanna, Don’t! In my role as Company Owner I managed the fiscal responsibilities, media and marketing presence and the overall aesthetics of the company . I worked carefully to ensure the company is a marketable entity while still maintaining its values and ideals, namely fostering and developing up and coming professional young talent within the entertainment industry.Speakeasy Theatre Ltd’s productions and ethos inspired numerous careers and companies and Wellington’s theatre scene is now better for it.

Wellington, Wellington Region, New Zealand

Role involved writing reviews for some phenomenal international acts at some of Wellington’s hottest venues; St. James Theatre, Wellington Opera House, TSB Arena, Shed 6 and the Michael Fowler Centre. Acts including The Ten Tenors, Leonard Cohen and Matt Corby.

Wellington & Wairarapa, New Zealand

Role involved customer service and target based sales and incorporated planning and implementing coaching at a senior level.In this role I was also responsible for implementing coaching at a senior level. I helped to devise training methods and trained new employee’s using these systems. I was also responsible for monitoring their progress and recommendations of their skill sets.

Employee Engagement

This 10-hour free course explored the key themes of employee engagement, employee involvement and collective aspects of employee relations.

Level 2 Certificate- Mental Health First Aid And Mental Health Advocay In The Workplace

Level 2 Certificate In Lgbt Inclusion In The Workplace, Level 2

Level 3, Leadership & Management

The Chartered Management Institute (CMI) is the benchmark professional body for the management and leadership sector. In 2002, it was.

Supporting Each Other At Work

Motivational Maverick

Communication Champion

Managing Conflict

Understanding Stress And Avoiding Burnout

Solid Leadership

Lessen Loneliness And Boost Belonging

Solid Leadership

Retaining Talent

Reach Your Full Potential

Communicating Under Pressure

Support And Wellbeing

Fearless Feedback

Building Resilience

Embracing Neurodiversity In The Workplace Discussion

In this session, we discussed the legislation that relates to neurodiversity, and looked into the social and medical models of disability..

Implementing Inclusion

Bachelor Of Performing Arts, Music Theatre

Education record

Employability Award

IN RECOGNITION OF COMPLETING AN APPROVED PROGRAMME OF CPD