Stuart has a wealth of global leadership, technical and operational experience across a range of industries and as a Senior Consultant and Head of Business Development at Hesse Consulting Group, he is able to support our clients in achieving the change they seek in a creative and collaborative manner. Core competencies of 3E include three themes: Empower Teams, Execute Plans and Evolve Organizations. The 3E approach ensures that people, process, culture and systems are in sync.

Providing business consultancy that drives change to deliver maximum social impact. Specialising in building the skills needed to create and manage effective strategic partnerships, and developing creative programme and project management toolsets.

Identifying strategic partnership opportunities that enhance programme effectiveness, leading to a strengthening of eye healthcare systems and access to them. Effective collaboration between a diverse set of partners can greatly increase the potential impact of a programme, resulting in more people receiving better quality eye healthcare services.

Stuart was hired into Colt Capital Markets to implement and lead the operations and service management function for a single, key client - the most significant I.T delivery deal in Colt's history thus far. With the rollout of a Global eFX trading platform involving a variety of cutting edge technologies and tooling, Stuart was involved at every stage from engineer recruitment, through to on-boarding and training, service and operations tuning and transition to BAU activities.Stuart is… Show more Stuart was hired into Colt Capital Markets to implement and lead the operations and service management function for a single, key client - the most significant I.T delivery deal in Colt's history thus far. With the rollout of a Global eFX trading platform involving a variety of cutting edge technologies and tooling, Stuart was involved at every stage from engineer recruitment, through to on-boarding and training, service and operations tuning and transition to BAU activities.Stuart is now responsible for the ongoing development of the service provided by Colt and growing the value proposition throughout the customer lifecycle. Show less

As IPC Director of Service Delivery (Trading Systems), Stuart was responsible for providing overall executive leadership to over 50 engineers, along with a number of Service and Delivery Managers, ensuring contractual service and support onsite and in the field was balanced with the engineering resource demand of new business projects. In two years in this role, Stuart successfully led the team to deliver on two record years for new business revenue implementations in the region.

IT Service Delivery Director (Enterprise Data & Services) - Management of the Service Delivery and Production Management functions for 50+ internal systems across multiple domains, including People Data, Identity Management, Corporate Services and Spend Management. Also responsible for the Change Management process across the division, ensuring the procedure was aligned with Technology and Data policies, providing governance and reporting on adherence to the standard.Extensive… Show more IT Service Delivery Director (Enterprise Data & Services) - Management of the Service Delivery and Production Management functions for 50+ internal systems across multiple domains, including People Data, Identity Management, Corporate Services and Spend Management. Also responsible for the Change Management process across the division, ensuring the procedure was aligned with Technology and Data policies, providing governance and reporting on adherence to the standard.Extensive experience working with global IT resource vendors to deliver robust and reliable support services, exceeding the high expectations that exist within an investment bank. Show less

Established the core operational policies and procedures for the Enterprise Products & Solutions group, ensuring operational readiness and stability for a number of critical enterprise data feed solutions.

Responsible for the day-to-day management of the EMEA Telecommunications Department, providing tactical oversight and leadership for a team focused on project management, installation coordination, service delivery, major incident and problem resolution, and supplier contract negotiation.

Relocated to London to head up the Trading Systems Customer Care department for Europe, providing integration and real-time helpdesk support services for Bloomberg's Order Management and execution platforms, including TOMS, POMS (AIM), SSEOMS, EOR/IOI and FIET.Promoted to Global Head of Trading Systems Customer Care where the department expanded to include account management, implementation and support services with 200+ staff globally.

Relocated to Tokyo to establish a new team, providing Integration and Transaction Product Support for clients in the Asia timezone. Supported products included FIX-based transaction services such as Tradebook, Equity Order Routing (EOR) and Indications of Interest (IOI) platforms, in addition to Fixed Income Electronic Trading (FIET), Bloomberg's proprietary Multi-Product Feed (MPF), and Trading System connectivity. Established another new team as Asia-Pac Manager of Trading Systems… Show more Relocated to Tokyo to establish a new team, providing Integration and Transaction Product Support for clients in the Asia timezone. Supported products included FIX-based transaction services such as Tradebook, Equity Order Routing (EOR) and Indications of Interest (IOI) platforms, in addition to Fixed Income Electronic Trading (FIET), Bloomberg's proprietary Multi-Product Feed (MPF), and Trading System connectivity. Established another new team as Asia-Pac Manager of Trading Systems Customer Care providing implementation and real-time helpdesk support services across Asia for Bloomberg's Order Management and execution platforms, including TOMS, POMS (AIM), SSEOMS, EOR/IOI and FIET. Show less

Sydney based Network Support Engineer supporting core network equipment and exchange feeds across Australia, New Zealand and Pacific region. Responsible for the day-to-day network operations, telecom management, feed integration and support for Sydney and 5 remote node sites. Instrumental in the design, planning and execution of a major project to relocate the primary Sydney node site to a new location.

Designed, built and supported Frame Relay and IP networks across Australia and Asia Pacific.

Communications engineering and technical support.