Stuart Jordan Email & Phone Number

Richmond, Virginia, United States

Glen Allen VA

As part of an Agile Development team, write and execute test cases using JIRA Zephyr while maintaining test case traceability to user stories. During release cycles, plan, develop, and execute system and regression-level testing scenarios on B2C web application, assigning defects to proper resource for remediation. Write documentation and conduct team.

Glen Allen VA

Involved in all phases of SDLC process. Researched and analyzed project requirements to develop test plans and create a testing calendar that adhered to the SDLC process. Analyzed and defined requirements for new system releases and monitored maintenance cycles, which included assigning urgency level while pursuing resolution. Provided comprehensive weekly.

Glen Allen VA

Involved in all phases of SDLC process. Researched and analyzed project requirements to develop test plans and create a testing calendar that adhered to the SDLC process. Analyzed and defined requirements for new system releases and monitored maintenance cycles, which included assigning urgency level while pursuing resolution. Provided comprehensive weekly.

Engaged internal customers to identify solutions for minimizing fraud. Reviewed confidential company information to determine potential impact of fraud and recommended changes to reduce exposure. Prepared monthly and quarterly reports for lines of business, which included recommending changes that reduced operating costs. Managed ongoing business partner.

Harrisonburg VA

Responsible for researching existing system to determine how a system upgrade would impact the existing architecture. Documented existing system and defined desired new attributes after meeting with team of impacted customers. Developed testing plans, tested the program and created user-friendly operations manual for employees. Actively collaborated with.

Glen Allen VA

Managed daily interaction between external vendors and an internal development team in order to achieve enhance communication flow between the units. Served as a liaison with vendors to assure accurate product documentation and timely resolution of issues. Implemented a strategic software solution reducing associate systems logins by 35%. Led meetings with.

Information Security AnalystCreated and maintained user accounts on Capital One platforms (Unisys, MVS, Tandem, and UNIX) and was responsible for troubleshooting system problems. Answered internal help desk calls and provided excellent customer service in resolving access issues and password resets for a customer base of over 5,000 users. Provided after.

Responsible for all operational activities associated with running a retail establishment: serving customers; hiring, training, mentoring, and supervising employees; budgeting and forecasting finances.