Stuart Joseph Email and Phone Number
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An innovator in SaaS and customer success with a wealth of experience managing high-profile accounts and increasing sales revenue within the financial and technology industries. Adept at leveraging an engineering background to implement complex systems while delivering exceptional customer service. A skilled presenter and savvy strategist, influencing across organizational boundaries and building strategic partnerships that produce outstanding results. Strong customer orientation and creative problem-solving skills with an innate ability to drive and lead high-performing teams that support customer satisfaction and retention.
Lightpath
View- Website:
- golightpath.com
- Employees:
- 286
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Senior Project ManagerLightpath Aug 2023 - PresentWakefield, Massachusetts, United StatesEnsure successful launch/deployment of various Service Delivery projects. This role is the focus through which all processes, communications, accountabilities and procedures are filtered to ensure an aligned team effort. Also integrates cross-functional projects to deliver specific measured results to the customer• Develops and manages tactical project plans, goals, and budgets; identifies resources needed, develops schedules and methods for measuring results• Develops timetables for implementations, monitors and performs strategic analysis for the project• Serves as a liaison with company resources and systems to provide tp provide current data and information needed• Tracks expenses and provides detailed updates to appropriate managers on project status• Assembles and coordinates project team members; assigns individual responsibilities
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Implementation ConsultantPlanview, Inc. Feb 2021 - Jul 2023United StatesServed as administrator and a trusted partner for Fortune 500 clients such as Amazon and Siemens. Created new users, groups, profiles, and customized software configurations for customers. Conducted assessments of current project capacities and timelines. Provided training and support activities to assist customers in achieving goals. • Inherited oversight of the professional services request queue and led initiatives to transform the customer experience.• Evaluated the scope of all backlogged service requests and implemented enhanced work assignment processes, reducing consultant assignment time per request from 2 weeks to 1 day in most instances.• Directed team members and managed performance to achieve successful project implementations and customer satisfaction.• Spearheaded the development of a streamlined work order approval process, reducing bottlenecks and work delays. Increased productivity and satisfaction for all involved parties. -
Senior Project ManagerCrown Castle Mar 2015 - Nov 2020Boxborough, Ma, UsaFunctioned as the project portfolio management SaaS solution Administrator for Clarizen/Planview and oversaw portfolio projects. Provided Clarizen training, frontline support, and management reporting.• Responsible for process improvement, development, and implementation of PPM, the Project Charter, and the change management process. • Implemented much-needed PPM Governance, including project guidelines and standards, ensuring leadership and core team alignment with project goals.• Increased the adoption rate for a new project management platform by focused training after receiving pushback and complaints from users. • Conducted capacity plan reporting to manage resource workload and ensure resource optimization. -
Mortgage Loan OfficerRadius Financial Group Inc, Wells Fargo, Ross Mortgage Company Dec 2008 - Mar 2015Worked for various companies, generating new business from leads provided by clients, realtors, and business partners.• Met with applicants to complete loan applications, answer process questions, and ensure compliance.• Developed strong business relationships through exceptional client services, supporting high-level customer satisfaction and loyalty. -
Major Account RepresentativeRicoh Business Systems Jul 2005 - Jan 2008Responsible for selling hardware and software solutions to assigned accounts, completing customer analysis, and identifying new, profitable business opportunities. • Achieved quota consistently by performing activities to build a robust pipeline of qualified opportunities.• Prospected for new business and sought upgrade opportunities to existing customer hardware. -
Senior Sales ManagerHitec (Laboratories) Ltd Apr 2002 - Aug 2005• Sold Electronic Document Management Software to Financial Institutions. Increased sales and displaced market leader in three major financial institutions, including Bancorp and North Middlesex Savings Bank. -
Oem Account ManagerScansoft Inc. (Now Nuance) Jan 2001 - Dec 2001• Drove business growth for existing OEM partners (Canon and Brother)• Negotiated worldwide Royalty contracts with OEM partners• Initiated agreements with new manufacturers• Built business plans with OEM's to maximize revenue. -
Northeast Sales ManagerLernout & Hauspie Mar 2000 - Jan 2001• Managed voice recognition and text-to-speech technologies to OEM's• Negotiated license agreements• Prospected for new markets, such as telephony, healthcare, and financial services• Identified early adopters of new technology to create opportunities in emerging markets.
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Regional Sales ManagerElectronics For Imaging Feb 1997 - Mar 2000• Directed marketing and sales in assigned territory• Supported color publishing solutions sold through Xerox direct sales force• Actively participated in sales to large enterprises• Responsible for creating events that would showcase new products and help Xerox generate business
Stuart Joseph Skills
Stuart Joseph Education Details
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Electronic Engineering
Frequently Asked Questions about Stuart Joseph
What company does Stuart Joseph work for?
Stuart Joseph works for Lightpath
What is Stuart Joseph's role at the current company?
Stuart Joseph's current role is Senior Project Manager.
What is Stuart Joseph's email address?
Stuart Joseph's email address is sj****@****wer.com
What is Stuart Joseph's direct phone number?
Stuart Joseph's direct phone number is +197826*****
What schools did Stuart Joseph attend?
Stuart Joseph attended Kingston University.
What are some of Stuart Joseph's interests?
Stuart Joseph has interest in Children, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Health.
What skills is Stuart Joseph known for?
Stuart Joseph has skills like Business Development, Management, Enterprise Software, Sales, Leadership, New Business Development, Business Planning, Real Estate, Solution Selling, Strategic Partnerships, Customer Service, Mortgage Lending.
Who are Stuart Joseph's colleagues?
Stuart Joseph's colleagues are David Hayes, Mike Servet, Robert Seyffart, Ed Mooney, Stacy Shearer, Robert Cannon, Doug Spielman.
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Stuart Joseph
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