Stuart Knipe work email
- Valid
- Valid
- Valid
Stuart Knipe personal email
Stuart Knipe phone numbers
Stuart Knipe is a Emergency Care Assistant (ECA) at MET Medical. He possess expertise in it service management, itil, management, project management, it strategy and 24 more skills. Colleagues describe him as "I worked with Stuart from the start of the purchase process of Farmers Guardian. He led the transition of the brands from Agribriefing to Arc. His methodical project management kept the process moving and helped to minimise impact on all the brands. He had important input to two of the strategy workstreams, digital and simplify. His input was clearly focused on how technology could add value to all areas of the business. He also led a cultural change around the use of data within the organisation. Farmers Guardian is now using a range of datasets and dashboards that are having a positive impact on the way we work and the outcomes we are seeking. His ability to identify the needs of the business before the technology based solution means that change happens and is embedded in the way people work. Stuart is operational astute and uses this to develop strategies that will continue to have impact after he has left the business.", "Stuart is by far the most knowledgeable person I've met about process, procedure and all things ITIL and service delivery. A veritable encyclopaedic knowledge of the subject in fact. I worked with Stuart for a year at Catalyst very closely, and saw changed to the team structure, processes and organisation to bring things more in-line with a customer-focused and centric approach to support and service delivery. Stuart is also very supportive of growth, development and changes to existing and current states in order to work towards target-states as per strategic direction or otherwise. And I've seen him engage closely with the business to fully understand operational needs as well as longer-term strategies. Along with this, Stuart is a very personable and outgoing person, who can quickly and easily get on with all levels in order to gain support and buy-in.", and "I worked with Stuart at Catalyst Housing for over a year. Stuart brought a huge amount of expertise and energy to the organisation and really made an impact in a short period of time. He became a real go-to person for me and quickly established himself as someone with a reputation for getting things done. Not only did Stuart become a key member of the IT Senior Management Team, but he also represented the function across many senior governance groups. A key aspect of Stuarts success was that he was able to build a very high performing team by bringing in the right new people as well as developing the team by listening, empowering and training them as necessary. Stuart was instrumental in introducing a very clear vision for his function which was focused on providing high quality service and working in an agile way. He articulated this very clearly and worked tirelessly to bring the team on the journey. I look forward to having an opportunity to work with Stuart again."
-
Emergency Care Assistant (Eca)Met MedicalDunstable, Gb -
DirectorSrk Medical Sep 2024 - PresentProviding freelance medical services to the event industry. -
Mental Health Ambulance AssistantCommunity Ambulance Service Sep 2024 - PresentMilton Keynes, England, GbProviding safe, secure and dignified secure transport for Mental health patients. This involves working within the MCA and ensuring that patients are treated respectfully as they start recovering from mental ill health. Working partners vary between the Police, mental health intervention teams, the Prison Service and NHS psychiatric services. -
Interim Director Of ItGrand Union Housing Group Oct 2023 - Mar 2024Milton Keynes, Buckinghamshire, GbCare taking the IT leadership whilst a new role is being recruited. Working closely with the team to re-energising them through listening and idea planning. Tackling the budget for the year ahead and introducing vendor management process to ensure that much comes in on point! -
Systems Integrations ManagerGrand Union Housing Group Mar 2023 - Oct 2023Milton Keynes, Buckinghamshire, GbWorking on a fix term contract to help deliver a CRM that is powered by business data and which focuses on the customer experience. To achieve this a deep analysis of available data and how it will be stored for best use has been conducted. I have helped shape the Master Data Set to best serve all application within the organisations. -
Group It LeadAgriconnect Aug 2021 - Dec 2022Preston, GbResponsible for all aspects of business technology and IT leadership, tasked with delivering an enhanced IT and data strategy to proactively transition the business towards a data and insight-focused technology stack.Immediately challenged at start of role with the emergence of COVID, presenting the urgent need to move the entire enterprise into a ‘work from home’ stance. Presented business case for investment to the Board.Championed the business transition away from AgriBriefing, and into the Arc Network, forming Agriconnect.Reports directly to one of the Directors within Arc, acting as the MD of Agriconnect and the CEO of Arc. Engages collaboratively with business leaders across all functions of the business, along with advisors from investor partners, Eagle Tree Investment. Quickly identified quick-win projects, using an Agile approach.Takes ownership for the digital and IT elements of the business, with a budget of £1.3m for the IT function.Leadership, management and motivation of a team of 2 direct staff, along with 10 matrix staff in the team.Led the consolidation and digitisation of workstreams, identifying cost savings and key productivity gains.Key contributions and successes:• As part of new ownership, worked on two of the six workstreams forming the digital transformation initiative• Key role in developing a data architecture aimed at understanding our customers in a greater depth • Rationalised systems, simplifying data architecture & focusing on understanding the digital audience• Migrated from paid-for projects and into an Agile approach, providing financial stability for partners• Led the launch of the Lamma365.com website, steering the approach to the use of audience data -
Group It LeadAgribriefing Feb 2020 - Aug 2021London, England, GbWorked in this role till the UK Agriculture brands were purchased byArc Network limited. Managed the transition from Agribreifing to Agriconnect across all areas. -
Head Of Service DeliveryLumina Technologies Ltd Feb 2019 - Oct 2019Hemel Hempstead, England, GbResponsible for IT service delivery management and support, tasked with the delivery of business-aligned IT services to clients, whilst transforming the service delivery operating model into a modern, proactive function.Parachuted into newly-created role to establish a ‘fit for purpose’ delivery function, positioned to work autonomously and provide exceptionally high standards of service to customers. Relieved the CEO of the responsibility for service delivery, enabling concentration on the development of new products, resulting in improved business performance and long-term sustainability. Leadership, management and motivation of empowered teams of 11+ IT staff, focused on providing value to the customer and transforming the customer experience. Mentored staff to get the best out of all people. Introduced enhanced problem, change and risk management frameworks, giving staff the freedom to innovative, make decisions and resolve customer issues. • Introduced and embedded a new operating model that was cost effective as well as of a high quality• Providing strategic input to help clients achieve their business objectives, leveraging IT & technology• Established a new team 1-2-1 process for the team to drive accountability and provide staff feedback• Developed a new KPI model that reported all aspects of delivery to the Senior Management Team• Working as part of the senior management team to develop Lumina strategy, supporting expansionThe operating model of service delivery moved from a reactive service desk to a modern, pro-active, function that uses data to identify issues before they impact customers.Introduction of problem, change and risk management empowered the team to speak up about issues and allowed them the freedom to resolve them with the customer's interests at heart. -
Head Of Service DeliveryCatalyst Housing Limited Dec 2016 - Dec 2018London, London, GbResponsible for heading-up IT service delivery across the organisation, with a full remit for transforming IT service provision, delivering cultural change, and transitioning IT into a more customer-focused function.Undertook an urgent review of Catalyst’s IT requirements, putting together a plan to drive innovation.Proactively delivered change across the IT Target Operating Model (TOM), aligned to business needs.Leadership, management and motivation of the Agile operations team, including mentoring & coaching.Successfully adopted a service portfolio management approach to managing services, defining service owners. Introduced an ITIL-based lifecycle approach, improving overall service and user perception of IT.• Realised savings of 18% of the annual operating budget, representing major business benefits via IT• Project-led a customer experience initiative within IT, aiming to position IT as a lead services team• Leveraged a KPI-based scorecard approach to ensure delivery of business-centric improvements -
Uk It ManagerDentsu Aegis Network May 2014 - Dec 2016Tokyo, JpResponsible for business technology and IT leadership, tasked with heading-up the IT function within a leading digital, media and communications group. Key role in aligning IT with evolving business needs.Appointed into role as Head of UK IT to spearhead transformation of the business into a digitally-enabled, innovative and agile enterprise. Provided thought leadership on data, technology and business processes.Defined and executed IT strategies and technology roadmaps, ‘future proofing’ the business for expansion.• Transitioned & transformed the onsite support team into a more agile IT delivery and support service• Positioned IT and technology as an innovative tool to enable closer engagement with the end client• Removed a paid-for video conferencing solution, introducing Skype for Business, saving £70k+ p.a. -
It Project ManagerHearst Magazines Uk Nov 2013 - Apr 2014Responsible for all aspects of project leadership and delivery within a leading magazine and periodicals publisher. Took ownership for the successful delivery of two major projects, impacting the business.Acted as Scrum Master for two key software products, engaging with developers and 3rd party users.
-
Is Service ManagerHearst Magazines Uk Jun 2012 - Nov 2013Key Achievements:Introduction of a customer satisfaction survey to guide service improvement.Constant service improvement via incident analysis leading to change in process and product.Reviewed change processes and delivered a new, better accepted, and SOX compliant process.Mobile phones contracts switched, with a 1st year saving of £50,000.
-
Service Desk ManagerHearst Magazines Uk Sep 2011 - Jun 2012Key Achievements:• Reorganised the merged Service Desk team, recruiting new 1st line specific engineers, and moving/replacing the 2nd lines engineers onto permanent contracts, which has resulted in a 25% cut in staffing costs, whilst becoming the leading customer service department.• Introduced a procedure for specific application and situation, which has controlled the flow of calls to 2nd line and maintained the first contact fix rate achieved by a large number of 2nd line engineers.
-
Editorial Systems And Helpdesk ManagerHearst Magazines Uk Jan 2007 - Oct 2011Responsible for the day-to-day running of the technology infrastructure at HF-UK.
-
Editorial Support SpecialistIpc Media 2003 - 2006London, GbProviding specialised support and helping the SMT to understand the business -
Editorial Support SpecialistTime Magazine Apr 2000 - 2003New York, New York, UsProviding support to all editorial users at Times UK London based office. -
Produciton ManagerComputer Publishing 1997 - 2000Production Manager for several titles including Computer Consultant, Job Opportunities and Professional Recruiter.
-
Mac OperatorComputer Publishing 1995 - 1997
Stuart Knipe Skills
Stuart Knipe Education Details
-
West Herts CollegeTypographic Design -
Dunstable CollegeGraphic Design And Photography
Frequently Asked Questions about Stuart Knipe
What company does Stuart Knipe work for?
Stuart Knipe works for Met Medical
What is Stuart Knipe's role at the current company?
Stuart Knipe's current role is Emergency Care Assistant (ECA).
What is Stuart Knipe's email address?
Stuart Knipe's email address is st****@****.org.uk
What is Stuart Knipe's direct phone number?
Stuart Knipe's direct phone number is +4478416*****
What schools did Stuart Knipe attend?
Stuart Knipe attended West Herts College, Dunstable College.
What skills is Stuart Knipe known for?
Stuart Knipe has skills like It Service Management, Itil, Management, Project Management, It Strategy, Team Management, Change Management, Infrastructure, Service Delivery, It Management, Active Directory, Service Desk.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial