Stuart Landow Email & Phone Number

Arlington, Virginia

Greet all facility visitors, answer incoming telephone calls, handle member payments, process mail and deliveries from vendors, assist members in scheduling court times.

Bethesda, Md

Interface with scientists and physicians as a healthy clinical research subject to help determine and define human outcomes.

Dunn Loring, Va

Worked as a team member in running a high quality, responsive customer service program as part of the Department of Housing and Urban Development's Office of Public and Indian Housing. Responded to incoming telephone calls, emails and written correspondence from public housing authorities, federal and state agencies and the general public, answering clients’ inquiries and utilized expertise developed in HUD regulations and procedures.

Alexandria, Va

Responded to 1-800 inquiries from dentists, nursing and patients inquiries concerning enrollments and billing inquiries utilizing custom-developed database management software applications and working as a member of a large team in a high-volume environment. Investigated billing questions and in certain circumstances responded by mail via custom-developed software to generate correspondence.

Hyattsville, Md

Responded as part of large, high volume team to calls from survivors of natural disasters and terror attacks, guiding them efficiently and empathetically through a series of questions and, after evaluating their responses, referred them to the appropriate local, state and federal assistance resources and programs. Arranged for damaged properties' inspection, reviewed data and survivor appeals and finalized decisions for funds disbursement utilizing FEMA-provided custom software where appropriate.

Washington, Dc

Guided clients through questions concerning possible admission into U.S. Job Corps program. Assured applicants that paperwork would be processed quickly. Faxed and FedExed information on possible student participants to local Job Corps guidance counselors for final processing all applicants.

Chantilly, Va

Instructed persons applying for U.S. citizenships as to the documents they needed to bring to local field offices. Provided detailed instructions on how to get ot get to local field offices. Team of about 70. Utilized INS’ proprietary software.

Tysons Corner, Va

Communicated with patients, nurses and physicians regarding patients’ eligibility for zero- or low-cost prescription programs. Obtained detailed medical and financial information and determined eligibility.

Washington, Dc

Conducted detailed, face-to-face interviews with U.S. residents for the 1990 census with precision and concern for personal privacy. Reported to team leader and delivered finalized documents. Recorded and organized associated census files. Exceeded quota for completed interviews throughout employment period.