• Individually Project Managed Query Management tool roll out to the global business team (approx 35 employees),co-ordinating and completing testing, responsible for communications to middle and high level management.• Analysis of department T+1 Controls including enhanced Spec writing and system flow analysis gained as part of reconciliation build projects.• Front Office Cancel and Amend data analysis and system implementation ensuring data integrity in bank wide daily sign off tool. Requirement gathering process with key stakeholders completed to ensure KPI data reflected in accordance to stakeholder needs.• Target Operational Model analysis and front to back process flow mapping instigated as part of system Legal Entity build.• Implementation of QC (Quality Control) system used in UAT testing within department

• Project led on a number of key deliverables during 2011 including the setting up and enhancement of risk relevant reconciliations.• Developed Excel skills applying macro’s, conditional formatting and various function formula to improve daily reports and end of day processes.• Increased exposure to REM Desk, static issue analysis prioritised on a daily basis. • Analysed root causes of breaks and data quality issues feeding CVA systems to understand and resolve problems.

-3 month contract extended to 6 months. Responsibilities included • Project managed daily operations processes including high risk trading reconciliation, working with the Front Office, Business Management and IT divisions to reduce trade resolution issues to under 48 hours.• Demonstrated a risk awareness attitude within daily reconciliation tasks. Ensured market and operational risks are mitigated through the front-to-back process and escalation of issues to management when appropriate. • Prioritised workload frequently, on a day to day basis in accordance with multiple daily and ongoing tasks, deadlines and targets.• Improved equity derivative product knowledge base supporting a diverse product range, including vanilla and exotic OTC products, cash, listed securities, warrants, swaps and a range of hedge fund and mutual fund strategies

• Enhanced and developed testing scenarios to ensure strong IT coverage against a set of design specifications for account reporting purposes and user acceptance testing.• Designed, developed and consolidated onboard training materials working to accelerate new hire transition periods; identified, implemented and presented improvements to management on a departmental level to secure management buy-in and report progress.• Facilitated junior Business Analyst and Summer Intern training presenting information to group sizes of 20 and above.• Analysed data sets in Microsoft Access/Excel, Business Objects and SAP programs, identifying breaks and data inconsistencies. Volume usage report sent to over 100 employees within the firm.