Stuart Makin Email & Phone Number

Cold Ash, Gb

Teaneck, New Jersey, Us

Delivering value to clients across Communications, Media & Technology, UKI Telecoms Consulting Lead

London, Hammersmith, Gb

Led the Virgin Media O2 IT QA & Test team with strategic vision and insight, as the organisation was undergoing changes. Built a test capability that was efficient and ready for future challenges. Responsible for the permanent Test Professionals and over 800 QA & Test specialist resources through 2 QA & Test Managed Service partnerships, all of which supported the delivery of the IT Portfolios.

Reading, England, Gb

June 2019 - July 2021 - Accountable for 25 permanent Test Professionals, the Reference Data Team and over 400 QA & Test expert resources to ensure all changes to products and services were at the required quality standard.January 2015 - May 2019 - Accountable for the delivery of all of O2’s Business & Consumer eCommerce platforms (B2B, B2C) & IT Enterprise Sales activities. Application ownership of O2’s Salesforce & CloudSense configure price quote (CPQ) to support our SMB & Enterprise Customers. Supplier management of 2 managed services, circa 180 indirect reportsDirect line management of Senior Project Managers, Project Managers & Delivery ManagersKey achievements:• Ran a request for proposal (RFP) for a managed service of Application Development (AD) & Application Operations (AO) for O2’s Business Domain. The success of this delivery was a blueprint within O2 for future managed service models.• Led our incumbent consumer online supplier to build a new operating model, resulting in circa 20% saving on overall cost, whilst offering greater flexibility to my stakeholders. • Transformed O2’s B2B commerce platform with a 2& ½ year transformation programme to use less custom code and more standard functionality. This cut our technical debt & increased our speed to value of new products, & shortened our sales cycle. The programme was a success internally & a finalist for the IT Transformation Award at TM Forum’s Excellence Awards 2018.• Presented at Dreamforce 2018 - Harnessing Salesforce to Transform Commerce Experiences

London, Gb

Responsible for creating the Openreach Project Services 5 year Strategy & Business Plan.Other Programmes:* Project Services Telecoms Sector Programme Lead* Openreach MEAS* Openreach NGA deployment London & Home Counties.* BT Group managing property reconciliation projects and strategy for the BT Retained Operational Estate.* BT Retail Consumer Programme Management Group delivering new products to the consumer. Successfully delivered BT Total Broadband Anywhere BT ToGo, project managing all aspects from initial conception through to full above the line launch.

London, Gb

Project Management of New Business Acquisitions and internal IT/business projects

London, Gb

Worked in a project management team within a matrix environment, responsible for the delivery of projects in a timely manner to enhance the Vodafone UK Core Network. Moved to Vodafone Corporate managing all aspects of credit and operational support business projects for Customer Services.All projects managed in a full structured lifecycle environment, based upon the Common Gated Process, PRINCE2 methodology and in accordance to the Vodafone Governance Board.

Eindhoven, Noord-Brabant, Nl

Successfully completed an electrical and electronic engineering apprenticeship, before moving into a maintenance engineering role.

2.I Bsc Hons, Information Engineering And Technology Management

Education record