Stuart Ogden Email & Phone Number

Manchester, GB

Manchester, Greater Manchester, GB

• Responsible for:
• ICT Strategy, business transformation, driving ambition.
• Establishment and management of function
• Plan, build and run ICT services.
• Financial management, £2.5m revenue and £2m capital budget responsibility.
• Leading a team of specialists, (4 direct reports and a team of 28)

Salford, Greater Manchester, GB

• Reporting to the IT Director and a member of the IT senior leadership team, supporting divisional objectives to deliver commercially focussed services that delight customers. A trusted strategic business partner, who.
• Service Delivery function including Service Desk, Service Transition, Change & Problem Management
• Developing a culture of continual service improvement across the ITS division, circa 100 staff
• Increasing customer satisfaction and delivering against KPI targets.
• Leading IT business engagement in a diverse complex environment.
• 2 team managers and 14 staff.★Continual Service Improvement Achievements

London, England, GB

• Supporting the DfE reform, inheriting responsibility for the £5m infrastructure refresh programme; integrating the enlarged department with standardised technology, while reducing financial overhead.
• Virtual Desktop Infrastructure (VDI) / Thin Client deployment to circa 2500 users across 5 sites
• Migration of circa 2500 mailboxes to Exchange 2010
• RM1599 Multi Function Devices (MFD) procurement and rollout across 13 sites
• Bring Your Own Device (BYOD) & Remote WorkingValue Summary ★ High impact technology transformation, cost reduction, introducing efficiencies through standardisation, meeting sustainability
• Base lined the VDI project and established governance. Application discovery / compatibility, migrated 750 devices/users at 3 sites over a 4 month period, plans in place through to completion.

Manchester And London, GB

• Responsible For:
• Defining the IT strategy and managing the complete refresh of processes and systems.
• Manaing Infrastructure and Service teams, circa 15
• Business Continuity & Disaster Recovery
• Managing budgets; £2m opex.
• IT procurement, contract negotiation, supplier selection and management.

Manchester, England, GB

• Leading a business aligned IS team of project managers and business analysts with IS transformation activities for Legal Services, E-Commerce, Field Service, Motor and Clothing businesses.Achievements:
• Created the IT plan to support the national expansion of the Cash Handling business, mobilising the strategic group project encompassing CRM, route planning, vehicle tracking, hand-held terminals and back office.
• Defined the IT strategy to underpin the rapid business expansion for Co-operative Legal Services. Delivered the implementation of the IT infrastructure for a new office to support their immediate requirement for a new.
• Managed project to insource IT services including applications & data migration, full hardware refresh for 120+ users. A five month / £400k project, managing internal/external suppliers, delivering OLA’s/SLA’s/UPC’s..

Manchester, England, GB

• Reporting to the Head Of Desktop Services, with the responsibility for the Intel Server Infrastructure and other 3rd line activities that support the Co-operative Group’s active directory pc network, with 7000+.
• Windows servers circa 350 devices, including Domain Controllers, DHCP, DNS and WINS, Citrix, SQL, VMWare and business specific application servers.
• Storage (SAN, NAS), Data Replication and Backups
• Anti Virus and operating system patching, delivering requirements of the Group Security policy.
• The planning and preparation of the opex budgets, circa £2m. Monitoring progress against plans taking actions where required.
• Team management activities including, budgetary control, recruitment, conducting performance appraisals and setting constructive tailored development plans for eleven 3rd line support staff.

Manchester, England, GB

• Management of a large second line support team, responsible for the desktop, and network infrastructure.
• Desktop & Network support, supporting circa 3000 pc’s / laptops
• BAU / Project Delivery
• 3rd party supplier management