Stuart O Email & Phone Number

Warrington, England, United Kingdom

Palo Alto FirewallsPalo Alto Panorama ManagementHPE switches Comware 5 & 7HP Aruba Enterprise SwitchesAruba OS-X switchesAruba Networks WLANHPE Greenlake Aruba Central Device ManagementGlobal Network ManagementData Centre deployment and managementCisco CUCM & Unity SIP VOIP

Widnes, Cheshire

With the increased growth and importance of support services, I progressed into a Managed Services Engineering and Coordinative role. I was responsible for managing the Service Desk operation and Support Department.I was the first point of contact for customer support enquiries and mostly worked through to the completion and resolution of problems as a level 2 and 3 technician.Being involved in the initial implementation and growth of many customers’ networks allowed me to ensure that issues were dealt with promptly and efficiently in line with Service Level Agreements. Providing a first-class service for thousands of WAN, LAN and WLAN devices has its many challenges. Utilising pro-active SNMP monitoring services we ensured that, more often than not, the customer was notified of an issue before they even realised there was a problem themselves.

Widnes, Chesire

As a Cisco Certified Network Engineer I had the opportunity to gain valuable time served experience in LAN / WLAN design, survey and post installation commissioning. The UK wide installations were for a diverse selection of customers from upmarket restaurants and hotels right through to engineering and manufacturing companies with challenging environmental considerations to overcome. Customer facing skills were a vital part of the role to ensure many varied requirements were specified and delivered as expected. The production of comprehensive technical survey documents were vitally important to back up recommendations made and technical commission reports were produced to prove the installations would meet or exceed customer expectations.

Ccna Security Incl. Nstissi No. 4011 Training Standard Recognition For Infosec Professionals, Implementing Cisco Ios Network Security (Iins)

Cisco Certified Network Associate Security (CCNA Security) validates associate-level knowledge and skills required to secure Cisco.

Ilm - Certificate In First Line Management, Business Administration, Management And Operations

Advanced Level Apprenticeship In Management, Business Administration And Management, General

Certified Meraki Networking Associate (Cmna), Cloud Networking

Ccna Wireless (Iuwne), Implementing Cisco Unified Wireless Network Essentials

Cisco Certified Network Associate Wireless (CCNA Wireless) validates associate-level knowledge and skills to configure, implement.

Cisco Certifications, Implementing Cisco Unified Wireless Voice Networks

Integrate VoWLAN services into the wireless network, implement QoS, as well as support multicast, video, and high bandwidth applications.

Ccda, Cisco Certified Design Associate

Cisco Express Foundation Design Specialist

Ccna Routing And Switching, Cisco Certified Network Associate

Cisco Certified Network Associate (CCNA) Routing and Switching is a certification program for entry-level network engineers that helps.

Cisco Advanced Wireless Field Specialist, Cisco Networking

Cisco Smb Engineer

Express Security Specialization - Ngfw

The Next-Generation Firewall track of the Cisco Express Security Specialization tests knowledge in selling, designing, and installing.