Cayuse, a fast-paced series-C startup, facilitates research institutions and companies in advancing research activities worldwide. My teams focus on developing customer-facing B2B SaaS applications and platform engineering. We work with a range of languages such as Java, JavaScript, and C# / .Net. utilizing various infrastructure, including cloud-based containers, EC2 instances, server-less and on-premise servers. I directly manage leads, talk design with engineers and architecture, provide and talk strategy with the C-suite and sometimes quarterback support issues.• Lead 30+ engineers across 12 fully remote teams, including international teams across Europe, Asia and North America.• Led product development and operations for 100% of our revenue generating products, brought from 6 acquisitions, each with differing tech stacks.• Reduced critical security incidents by 90% and increased customer quality score in 75% of the quarters.• Provide strategy and coaching for Agile implementation to both Engineering and peers in other departments.• Incorporated AI driven tooling providing directed troubleshooting and QA support, translating to a 90% reduction in MTTR.• Collaborated with product, architecture and peer engineering resources to develop roadmaps. I lead the technical initiative planning and effort.• Guided employees through three workforce adjustments and managed transition to offshore-based development for some teams.

HMH acquired NWEA at the end of April, 2023. My title and responsibilities are the same.We produce an EdTech, AWS cloud-based, SaaS product utilized by multiple states across the US to deliver educational assessments to students. These high-stake solutions require scalability, security, and cost efficiency. I lead managers and local/remote software engineers across 8 high-performing teams utilizing Agile methodologies in a microservices environment.• Accountable for delivery and strategy with product and platform engineering teams developing customer and internal-facing functionality in a primarily serverless, AWS cloud-based environment. (AWS Lambda, Dynamo, Redshift, Snowflake, Node, Java, React, Python, SNS, SQS, S3, etc.)• Led teams building end to end systems and currently work in areas such as data analytics, assessment engines, content creation, developer / build tools, as well as supporting research and AI/ML teams. • I helped create our division and for the first 2 years we operated like an embedded start-up, requiring new processes to be defined and implemented.• Collaborate with Product, Architecture, and others to build a unified product and technical roadmap.• Delivered on a major customer initiative using 50% less resources and with a condensed timeline. • Turned a failed DevOps initiative into a successful platform engineering team creating developer productivity tools (CI/CD Pipeline, etc.) that are now being adopted at the enterprise level. • Under my leadership, teams averaged a 90%+ say-do ratio and 80%+ of engineers would recommend working in our department to a friend. • Reduced cloud costs by 30%+ and manage $15 million budget including coordinated funding.• Leading and growing 5 managers and formally mentoring 2 IC employees.• Part of enterprise technology boards, including Architecture, Cloud Business Office, and Data. • Implement and integrate compliance efforts around security standards like SOC2 and NIST.

We produce an EdTech, AWS cloud-based, SaaS product utilized by multiple states across the US to deliver educational assessments to students. These high-stake solutions require scalability, security, and cost efficiency. I lead managers and local/remote software engineers across 8 high-performing teams utilizing Agile methodologies in a microservices environment.• Accountable for delivery and strategy with product and platform engineering teams developing customer and internal-facing functionality in a primarily serverless, AWS cloud-based environment. (AWS Lambda, Dynamo, Redshift, Snowflake, Node, Java, React, Python, SNS, SQS, S3, etc.)• Led teams building end to end systems and currently work in areas such as data analytics, assessment engines, content creation, developer / build tools, as well as supporting research and AI/ML teams. • I helped create our division and for the first 2 years we operated like an embedded start-up, requiring new processes to be defined and implemented.• Collaborate with Product, Architecture, and others to build a unified product and technical roadmap.• Delivered on a major customer initiative using 50% less resources and with a condensed timeline. • Turned a failed DevOps initiative into a successful platform engineering team creating developer productivity tools (CI/CD Pipeline, etc.) that are now being adopted at the enterprise level. • Under my leadership, teams averaged a 90%+ say-do ratio and 80%+ of engineers would recommend working in our department to a friend. • Reduced cloud costs by 30%+ and manage $15 million budget including coordinated funding.• Leading and growing 5 managers and formally mentoring 2 IC employees.• Part of enterprise technology boards, including Architecture, Cloud Business Office, and Data. • Implement and integrate compliance efforts around security standards like SOC2 and NIST.

Accomplishments are included in the Sr. Director title.

Provided leadership to multiple development teams across multiple projects, accountable for both development delivery and quality. We developed SaaS products providing educational assessment services to institutions worldwide. Delivered over 12 million assessments with a concurrency requirement in the hundreds of thousands.• Managed six separate functional teams, including contractors, across multiple disciplines with an overall turnover rate of less than 3% across my tenure.• Part of a leadership team that drove major technical innovation, switching our staff to utilize cloud-based development with a new tech stack and architecture, over an intensive nine-month period.• Built initial cloud services covering both partner-facing and internal stakeholder needs.• Co-led AWS cost reduction initiative that produced savings of >40% in 6 months.• Improved year over year velocity within team by more than 40%.

Top level technology resource providing leadership to engineers, QA analysts, DBAs and business intelligence analysts. We use .Net C# and Angular for web development, web services and integration with 3rd party providers to produce a SaaS solution at the intersection of finance and healthcare. • Revamped our development methodology to use Scrum and Kanban including coaching of staff across departments, acting as Scrum Master and the introduction of JIRA.• Revamped QA process to include more accountability, introduce UAT testing, centralize our test coverage (TestRail) and increase automation.• Reduced the need for operational support development by over 8% in just two months.• Manage the development of code processing over $25 million in payments per year.• Represented software in SOC2 compliance response and resolution.• Partner with the architect and the product team to produce our roadmaps.

Provided leadership to developers and business analysts utilizing Agile development to create enterprise technology solutions. The solutions involved .Net C# Windows and web development, web services, Salesforce Force.Com PaaS / SaaS development and integration with 3rd party providers. I collaborated with business units and product owners to ensure strategic and tactical success in product development.• Managing development and act as technical product owner for our primary field product responsible for $8.9 million in revenue. I transformed our produce from end-of-life to a fully invested product.• Recognized with customer awards for “Teamwork”, “Agility”, "Going the Extra Mile" and a company award for partnership. My work directly led to the renewal of a multimillion-dollar contract.• Managed software development for the Residential division including a multi-year, 9-phase software automation project spanning multiple teams and involving our largest client.• Managing development of a consumer facing web site for our largest client that serves thousands of applicants a week and is responsible for processing over $10 million a year in rebates. • Managed development of an invoice processing system that reduced operational time by 30%.