Stuart Pepper Email & Phone Number

London, England, Gb

Runcorn, Gb

London, Gb

London, England, Gb

Responsible for delivery of all IT services across 11 global offices from Asia through to the West Coast USA, managing Phaidon’s key Managed Service Provider to deliver everything from infrastructure to projects, including on-site support resources and a global helpdesk. Delivery of an extensive transformation programme while continuing to deliver BAU services in an environment experiencing growth at more than 30% year on year.

Global

As IT Director of The SR Group, I was responsible for all aspects of the company’s use of technology, for 6 divisions (including Brewer Morris, Frazer Jones and Taylor Root) across 8 global offices in Europe, Middle East, Asia and Australia. During my time I established an IT strategy for the company, consolidated and simplified the infrastructure, reduced overheads, improved the company’s disaster recovery provisions, and have overhauled many of its systems. Key undertakings: • Improvement of support provided to the user base, through restructuring of processes (in line with ITIL standards), the recruitment of highly competent staff and engagement of vendors.• Opening of new offices in Australia, Dubai, Germany, Italy and Singapore. This included being a key stakeholder for fit out projects, identifying and engaging with local vendors and implementation of the required infrastructure and systems to support the offices.• Upgrade of Recruitment system across global offices, involving three disparate databases with replicating branches. A 12 month project that combined both in-house and vendor resources for planning, staff training and delivery of the upgrade. • Implementation of disaster recovery facilities through use of private cloud, hosted with a third party. Utilising virtualisation technologies to provide an ‘always on’ infrastructure, for staff to failover to in the event of a disaster recovery scenario.• Consolidation of the company’s systems utilising virtualisation technologies, reducing ‘server sprawl’, improving performance, simplifying the infrastructure and achieving cost savings.• Delivery of a cost reduction programme to optimise spend and deliver ROI while continuing to improve the technical infrastructure and efficiencies within the Group.

London, Gb

I joined BDO Stoy Hayward as a Senior Consultant within the Technology Consulting department, the Firms IT consultancy. I undertook a number of engagements on behalf of clients, these included specification and selection of new business systems and suppliers, providing strategic input at board level, IT support of various levels (from server installation through to desktop support), contract negotiation with suppliers, IT due diligence, project and IT management. Key undertakings: • Selection of new IT systems providers for clients. Involving the analysis of client requirements, creation of tender documents and undertaking the interview and selection process of the vendors with the client.• Assisting clients with contract negotiations for services such as project implantation or support of the IT function.• Member of BDO teams engaged to perform IT due diligence on a number of companies prior to floatation or acquisition, including one of the top five international on-line gaming organisations.• Providing an IT Director/Manager service for clients who do not have the required leadership within their IT departments. Including the provision of technical skills, project management and mentoring of the clients existing IT teams including support, infrastructure and development staff, as well as assisting in the recruitment of new staff.

Essex, Gb

Whilst I held this position I was responsible for all aspects of Haslers information technology infrastructure, including support of the 120 users within the Firm, servers, PCs, telephony, software licence management, estate management, Internet/Intranet development, IT training and disaster recovery. In order to achieve these responsibilities I managed a team of IT analysts to provide the support function for the Firm. Other aspects of the role included management of the IT budget and suppliers, developing and reporting to the partnership on IT strategy and best practice. Another important responsibility was the successful creation of Haslers IT, offering consulting and support services to clients. The team undertook a number of successful projects for Haslers clients, including installations, management of third party suppliers, Internet site design and the provision of IT support. Key undertakings: • Specifying, evaluating and implementing document management within Haslers through the use of the Invu document management system. This was a major cultural change for the Firm and had to be managed closely. • Migration to a native Windows 2000 environment with an Exchange 2000 messaging system. • Successful upgrade of the Firm’s practice management system, which included the implementation of an MS SQL 2000 server.• Successfully providing staff and partners remote access via a secure VPN infrastructure over broadband Internet connections.• Implementation of email and Internet monitoring policies using Clearswift’s MailSweeper and WebSweeper products.• Managed the Firm to bronze certification of the FAST (software licensing) programme.

London, Gb

Various roles from IT Administrator through to Deputy Service Delivery Manager

Msc, Information Technology

Mba Essentials