Stuart Smith

Stuart Smith Email and Phone Number

Operations Management / Client Relationship Management / Account Management / Business Development @ Self Employed
satellite beach, florida, united states
Stuart Smith's Location
City of Johannesburg, Gauteng, South Africa, South Africa
About Stuart Smith

“Change is the only constant in life”, a quote from Heraclitus that I find appropriate today, more than ever. Entrepreneurial and operationally astute, I am able to asses a situation as it unfolds and adapt as required. I embrace new and unique challenges and strive to deliver the required outcome. Key Competencies:- Operational Strategy- Client Relationship Management- Customer Liaison- Leadership and ManagementKey Achievements:- Manage head office and national driver workforce across 60 informal areas.- Increased sales for clients from R1m to R13m per month- Implementation of new process- Reduction of overhead costs.

Stuart Smith's Current Company Details
Self Employed

Self Employed

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Operations Management / Client Relationship Management / Account Management / Business Development
satellite beach, florida, united states
Employees:
209837
Stuart Smith Work Experience Details
  • Self Employed
    Self Employed
    Self Employed Mar 2022 - Present
    Johannesburg Metropolitan Area
  • 5 Minutes 2 Town
    Operations Manager
    5 Minutes 2 Town Oct 2015 - Mar 2022
    Johannesburg Area, South Africa
    Entrepreneurial start up where a gap in the market was identified for a motor bike to reach the end retailer as other vehicles didn’t have access due to their size and therefore distribution was limited, thus restricting sales growth.Operational Duties: • Responsible for the daily running of the company; this includes management of all the on-the ground operations, involving Sales Director and Finance Director where appropriate.• Full responsibility for overseeing the operations… Show more Entrepreneurial start up where a gap in the market was identified for a motor bike to reach the end retailer as other vehicles didn’t have access due to their size and therefore distribution was limited, thus restricting sales growth.Operational Duties: • Responsible for the daily running of the company; this includes management of all the on-the ground operations, involving Sales Director and Finance Director where appropriate.• Full responsibility for overseeing the operations of head office and managing sales team in field. • Deal with staff grievances and conflict issues.• Mentor staff to upskill on knowledge in order to perform their duties.o Established accurate projections for monthly sales. o Streamlined the business with sales apps, online tracking, reports.Client Relationship Duties:• Establish credibility with clients and grow relationships within the various stakeholders within the client base.• Client liaison with regional managers on a monthly basis.• Ongoing interactions with various stakeholders across the client accounts.• Handle any issues that may arise on any of the accounts and ensure they get resolved timeously and that the clients are happy. Show less
  • Bike Life Rental / Bike Life Finance
    Manager
    Bike Life Rental / Bike Life Finance Jan 2013 - Oct 2015
    Johannesburg Area, South Africa
    Bike Life Rental was a subsidiary of the main company.Bike Life Finance Duties: • Bike Life Finance was an entrepreneurial start-up business venture. • Employed to manage the onboarding of bicycle stores• Responsible for Client Relationship Management, Customer Service and looking after the existing client base and building relationships with new clients that we onboarded.• Onboarding bicycle stores into the program to allow end user to purchase on… Show more Bike Life Rental was a subsidiary of the main company.Bike Life Finance Duties: • Bike Life Finance was an entrepreneurial start-up business venture. • Employed to manage the onboarding of bicycle stores• Responsible for Client Relationship Management, Customer Service and looking after the existing client base and building relationships with new clients that we onboarded.• Onboarding bicycle stores into the program to allow end user to purchase on finance.Bike Life Rental Duties:• Grew this portfolio from 2 clients to approx. 25 clients in the time I was there.• Responsible for the distribution and delivery of the mountain bikes to clients such as key holiday resorts and bike parks around the country. • Ensured the process ran smoothly and there were no operational hick-ups.• Built relationship with local importer to use their mountain bikes and spares.• Responsible for the business development of the start-up, Show less
  • Phoebus Apollo Aviation
    Operations Manager
    Phoebus Apollo Aviation Jan 2008 - Jan 2013
    Johannesburg Area, South Africa
    Duties within this portfolio included, but not limited to: • Worked with Heads of other Departments to co-ordinate resources and ensure that operations ran smoothly.• Project Management across the various work streams to ensure smooth operations of all flight into Africa.• Worked closely with the MD on new strategic Initiatives and full responsibility for the implementation of strategic initiatives, complete ownership and accountability and responsibility.• These strategic… Show more Duties within this portfolio included, but not limited to: • Worked with Heads of other Departments to co-ordinate resources and ensure that operations ran smoothly.• Project Management across the various work streams to ensure smooth operations of all flight into Africa.• Worked closely with the MD on new strategic Initiatives and full responsibility for the implementation of strategic initiatives, complete ownership and accountability and responsibility.• These strategic initiatives included:• Recommending Route Optimisation to optimise costs which I then ran with and ensured the process was implemented correctly and oversaw the running of this accordingly.• Managed rostering of crew to ensure flight hours abided by SACAA laws.• Interaction with all departments of the company regarding upcoming flights. • Responsible for building relationships with Clients for upcoming flights and maintaining those relationships.• Responsible for managing the recons with Finance Director post flight. Show less

Frequently Asked Questions about Stuart Smith

What company does Stuart Smith work for?

Stuart Smith works for Self Employed

What is Stuart Smith's role at the current company?

Stuart Smith's current role is Operations Management / Client Relationship Management / Account Management / Business Development.

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