Head Of Operations - Enterprise Property And Strategic Sourcing
Melbourne, Australia
Property Portfolio Services Outsourcing and Performance Management. Asset Management. Lease Performance. Occupier Services & Experience. Transformation Programs:Source-to-Pay implementation. SAP Ariba platform (S2C, B2P, SRM, with a CX design focus including Guided Buying). Lean 6-Sigma optimisation for all To-Be processes. Sourcing Target Operating Model (TOM). Lead the EPSS sourcing functions development of a TOM for current, 3 and 5 yr horizons. People, Technology, Customer Engagement, Service Delivery Model, Policy & Procedures, maturity targets, performance management, vendors and market capability. Property Target Operating Model (TOM). Lead the EPSS property functions development of a TOM for current, 3 and 5 yrs horizons. Procurement Operations accountabilities:Accounts payable incl off-shore BPO, tool & systems, reporting & function mechanics, sourcing process CI, customer engagement. Property Operations accountabilities:Contract & relationship owner for property services outsourced, property process optimisation, customer engagement, workplace operations, DDA, minor works, business continuity response, arts curation and historical services.