Troubleshooting problems with foul and surface water drains. Clearing blocked sewers and performing line cleans on sewers from 100mm upwards. Cleaning pumping stations.Where a problem cannot be resolved with high pressure water jetting, escalating to other contractors for further investigation and/or action.Site work at Sewage Works including cleanups and trouble shooting.Appointed Mentor/Trainer in August 2018.Currently Rig Leader on a Bucher Super Recycler CR140.Frequently called upon to supervise multi-disciplinary teams comprised of less experienced team members.

Performing remote CCTV Surveys of sewage and drainage systems.

Restoration of No.2 Caisson (Semi-submersible dry dock gate behind HMS Cavalier)Restoration and repair of gantry on House Carpenters ShopRe-caulking decks on HMS GannetRestoration and repair of dust extraction silo on the Spinning Room (Part of the Ropery Complex)

6 month fixed-term contract. Working on repairs and maintenance of the Dockyard's collection of historic ships and boats.

Fixed-term contract.Assisted with the commissioning and opening of a 1,200-bed Student Accommodation facility.

Successfully started and ran my own business, investing in a presence on street and Charter Markets and in establishing an online presence using an e-commerce website I built and administered myself. The business was closed down before it fell into debt as a result of the economic recession caused by the 2008/2009 Financial Crisis.

Leading Global ad-hoc teams of specialists in the resolution of major, client-impacting service outages, including managing communications up and down the chain of command with both the customer and in CSC, chairing both video and voice only conference calls and reporting.Leading and driving the Root Cause Analysis process, ensuring that such outages are not repeated, writing reports and gathering data for presentation to Global senior management both within CSC and with the customer.Customers included multi-billion dollar organisations such as BAE Systems, General Electric, BHP Billiton and Motorola.

Head of a team of 20 at Maidstone, reducing over time to 12 Operations Specialists on IBM Mainframe, UNIX (all flavours) AS/400 and Wintel technologies supporting a total estate of more than 10k servers in multiple remote locations across the EMEA region and globally. Also included day-to-day supervision of a Maidstone-based Network Operations team of a further 3 people in addition to supervising the day-to-day activities of an offshore team of 10 staff working in Mumbai, India.Defined and maintained ongoing training and development plan for the team on a team-wide and individual basis.Completed a successful secondment working in the Service Delivery Management team at a Client location (BAe Systems at Rochester).Reduced overtime costs to near zero through a successful program of account and platform cross-training.Achieved a significant reduction in short-term, intermittent sickness absence through robust but sensitive implementation of the Company's Absence Management processes.Achieved a near-zero Operator Error rate through a program of empowerment and training, encouraging technicians to take ownership of their assigned tasks.