Stuart Watt (Mba, Pgdip, Mdp) Email & Phone Number

Johannesburg, Gp, Za

South Africa

Johannesburg Area, South Africa

Responsible for leading, motivating and developing a team of Broker Consultants, Insurance Sales Representatives, and support staff in the Gauteng region. Key to my role is to formulate and implement the sales strategy for the business as well as oversee the management of relationships with Broker partners and Underwriting Managers. This includes management and control of the regional operational budget, marketing and promotion activities within the channel as well as negotiating and implementing service level agreements with VIP partners. Achievements: - Top performing region FY22 - 125% sales target achieved FY20 - 110% sales target achieved FY21, during pandemic - Appointed ISO9001 custodian for the division - Implemented new operational processes in the division resulting in improved productivity of the partner channel - Chaired a forum comprising of key stakeholders from Operations and Sales divisions to improve service levels and fitments

South Africa

Senior management role reporting directly to the Divisional Head. Responsible for a significant portion of the channel’s performance including sales growth, increasing revenue and shareholder return as well as formulating and executing the company strategy. Key is also to co-ordinate the activities of Operations, Finance, Legal, Procurement, IT, Call Centre and development functions when implementing a product solution for a new or existing client. Direct reports consist of a team of Insurance Sales Consultants.Achievements:- National Key Account Manager of the year award 2017 (Last year awarded) - Direct report achieved top ISR award in 2016 and 2017 respectively - Revenue growth of 20% YoY over the last 5 years - Responsible for 50% of the channels target - Developed and implemented process for roll-out of telematics demos - Achieved ISO9001 accreditation for the sales division - Inducted into the innovation Hub of Tracker - Implemented the cohesive Performance Management Policy and Process

South Africa

Member of a team of senior sales consultants servicing the Insurance Brokers in Gauteng. Portfolio consists of over 100 Brokers of which I managed the acquisitions process for new leads as well as growing the company’s share-of-wallet with existing partners. Responsibilities include attending industry events and networking functions to promote and market Tracker within partners businesses, processing of partner commissions and marketing fees; as well as maintaining service level agreements and improving visibility at partners. Achievements: - Promoted to Key Account Management team within 2 years - Brought on the company’s largest supporting broker partner in history - Became first Broker Consultant to manage an external consultant on a partner floor - Exceeded sales target within 7 months of starting role

Johannesburg Metropolitan Area

Nature of the role was to be placed permanently on an Insurance partner’s floor. Primarily responsible for training and presentations to all Call Centre and support area staff, achieving monthly sales targets, implementing incentives and sales drives as well as improving sales productivity and lead conversions by engaging with internal and external stakeholders. (FSP, Hollard, Santam, Nedbank).Achievements: - Promoted to Broker Consultant within 2 years - Appointed to lead the team presenting to the Sales division at our national Sales conference - First external representative responsible for multiple partner accounts - First external representative responsible for a Usage-based Insurance Product

Gauteng, South Africa

Responsible for leading the dealer sales teams which comprised of a fitment centre team and a dealer team. Accountable for the departments sales and operational objectives, converting incoming sales leads and conducting monthly performance appraisals. Maintained relationships with external Sales Managers, Business Development Managers and Key Account Managers. Achievement: - Developed and implemented new lead management process which improved productivity and turnaround times in the department

Johannesburg Metropolitan Area

One of two team leaders in the best performing call centre sales team within the organisation. Duties included implementing operational processes. Motivation of call centre staff. Performing sales coaching and conducting call retrievals and managing consultants’ commissions. Assisting agents with technical queries and write off approvals, arranging team buildings, training of new recruits and compilation of all performance reports. Achievement: - Implemented commission in Trackers Call Centres - Consistently the top performing team within the Telesure department - Implemented the lead warmer initiative in our department

Johannesburg Metropolitan Area

Responsible for voice logging of leads into contracts and scheduling installation appointments for clients. Client query resolution and daily sales reports as well as achieving daily targets. Achievements: - Promoted to Team Leader - Setting the record for highest number of contracts in a day (30) - Once this record was broken, I was fortunate to be able to set another new record (35)

Master Of Business Administration - Mba, Business Administration And Management, General

Postgraduate Diploma, Management Practice, Nqf8

National Diploma, Leadership Development Program, Nqf 6

Advanced Diploma, Business Management, Nqf 7

Modules Include Marketing,Economics, Business Accounting, Communication, Human Resources Management, Management research and Project.

Grade 12 (Matric)

Certificate - Business Management, Nqf5