Stuart Waugh Email and Phone Number
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With a Master of Library and Information Studies from the University of Alabama and over eight years of experience in customer service, I am passionate about the role of libraries and non-profits in improving the lives of the members of our community. Throughout my career at the Huntsville-Madison County Public Library and the University of Alabama Libraries, I have honed my skills in patron assistance and library operations. My technical expertise, developed through roles in IT and technical support, complements my strong customer service abilities, allowing me to provide comprehensive support to both patrons and staff.In my current role with United Way, I have further developed my administrative and organizational skills while supporting the community through various initiatives. This experience has strengthened my commitment to serving the public and contributing to meaningful causes.I am committed to the principles of diversity, free access to information, and intellectual freedom. I am proud to contribute to the library and non-profit communities and look forward to continuing to support and advocate for our shared values.
United Way Of Madison County
View- Website:
- madisoncountycares.org
- Employees:
- 22
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ReceptionistUnited Way Of Madison County May 2023 - PresentHuntsville, Alabama, United StatesPromoted to full time in August 2023Greet and assist visitors and callers, providing information and directing them appropriatelySchedule meeting spaces for staff and partner agencies using Outlook calendarCreate and edit documents with Adobe Acrobat, Microsoft Office, and Excel; develop PowerPoint presentations; update the company website using WordPressProvide 1st level tech support to office staffOperate and manage office equipment
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Data ManagerUnited Way Of Madison County May 2023 - Aug 2023Huntsville, Alabama, United StatesTemporary Position Gained experience with Microsoft Excel, including creating scripts to streamline tasksMonitored program expenses to ensure adherence to budget constraintsUtilized Lyft Portal and Excel to publish weekly reportsMaintained accurate records of program statisticsPrepared and verified monthly invoicesAssigned funding sources to rides based on established criteria
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Volunteer Administrative AssistantUnited Way Of Madison County Oct 2022 - Apr 2023Huntsville, Alabama, United StatesProvided administrative support, including data entry and document preparation Coordinated with partner agencies via phone calls Collaborated with interns and staff for smooth office operations and successful initiatives
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Technical Support SpecialistThe Reynolds And Reynolds Company Aug 2017 - Apr 2021Bryan/College Station, Texas Area• Provide remote help desk support for The docuPAD® System• Solve technical issues for customers and field engineers• Provide troubleshooting over the phone for the docuPAD® display screen, PC, scanners, and printers• Utilize remote desktop software to install, configure, and troubleshoot devices• Provide customer service and technical assistance to users of all skill levels -
It InternDecatur County Public Library Jul 2016 - Jul 2017Decatur, Alabama Area• Deployed Deep Freeze, Java, Symantec, and Windows updates to over 50 workstations. • Deployed 20 Windows 7 workstations for a technology training center. • Imaging solutions (AOMEI Backupper, Ghost, Macrium Reflect, Windows PE). • Virus and malware removal (Malwarebytes, Symantec). -
Floater/Library AssistantHuntsville-Madison County Public Library Apr 2013 - Jan 2015Huntsville, Alabama Area• Worked a highly variable schedule providing customer service and computer assistance to patrons at 12 branches within the Huntsville-Madison County Public Library system.• Assisted patrons of various skill levels in the use and troubleshooting of library PCs, printers, and other hardware and software.• Worked directly with patrons to answer questions, locate print and electronic resources, and provide general customer service. -
Outreach Department VolunteerHuntsville-Madison County Public Library Nov 2012 - Apr 2013Huntsville, Alabama Area• Utilized SirsiDynix Symphony integrated library system to check items in and out, pay fines, discard items, update catalog entries, and take inventory.• Assisted staff members of the Outreach and Extension Department by evaluating donations, preparing reading kits for local schools, and shelving books.
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Graduate Student Assistant/Library Information ServicesAmelia Gayle Gorgas Library Aug 2010 - Apr 2012Tuscaloosa, Alabama Area• Provided instruction and troubleshooting for PCs and printers• Provided reference and research assistance -
InternHoover Public Library Aug 2011 - Nov 2011Birmingham, Alabama Area• Assisted patrons in the use of library equipment such as computers, software, printers, and photocopiers.• Gained customer service experience by staffing the desks in the Fiction, Nonfiction, Children's, and circulation departments.• Utilized the Millennium integrated library system in order to assist patrons by looking up library materials, placing holds, checking materials in and out, recording the payment of fines, etc.
Stuart Waugh Skills
Stuart Waugh Education Details
Frequently Asked Questions about Stuart Waugh
What company does Stuart Waugh work for?
Stuart Waugh works for United Way Of Madison County
What is Stuart Waugh's role at the current company?
Stuart Waugh's current role is Library and Customer Service Professional.
What is Stuart Waugh's email address?
Stuart Waugh's email address is st****@****rey.com
What is Stuart Waugh's direct phone number?
Stuart Waugh's direct phone number is +125648*****
What schools did Stuart Waugh attend?
Stuart Waugh attended The University Of Alabama, The University Of Alabama.
What skills is Stuart Waugh known for?
Stuart Waugh has skills like Computer Hardware Troubleshooting, Software Troubleshooting, Microsoft Operating Systems, Computer Hardware Installation, Software Installation, Computer Security, Computer Networking, Printers, Virus Removal, Laptops, Mobile Devices, Customer Service.
Who are Stuart Waugh's colleagues?
Stuart Waugh's colleagues are Georgeann Whitworth, Nina Espinoza, Doug Rossetti, Stuart Siniard, Lynde Kriese, Clay Vandiver, Sarah (Sally) Fritsche.
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