The Innovation Hub is the community where experts and innovators from everywhere collaborate to tackle NATO challenges and design solutions. It is the engine of the NATO Innovation Network, federating national entities leveraging open innovation and agile development.

Following hybrid SAFe / Agile framework, I am the lead Product Owner delivering Digital Spine in AWS Cloud, as well as leading teams delivering the 1st mobile channel for Coventry Building Society. Highlights of my role are:• Working closely with the Portfolio/Program and partner Deloitte, who provided the Digital Alpha platform, to build Cloud based mobile, Infrastructure and platform to accelerate the Digital Transformation journey for the society, to achieve the strategic vision & goals of the society

Leading as Principal Product Owner, SCRUM teams delivering Mobile (API) & Data Services for Customers in the Azure Cloud and On-Prem, following Agile principles. Managed successfully, a team of seven product owners delivering loans, credit card and regulatory products for the bank. Provided coaching, mentoring and leadership to the team. Worked with the business to improve delivery processes.• Following Agile best practices, collaborated with PMs, Delivery Leads, BAs, Solution and Technical Architects, CISO, Digital POs, Service Transition and IT Operational owners to produce artefacts required to build a prioritised and ordered Product backlog consisting of Epics, Features, User Stories and Technical Enablers. • Implemented APIM based API (products) for internal teams and external partners to consume APIs in a secure framework that met architecture and security standards.• Delivered ELT and ETL pipelines (FICO and Experian customer supplied data) using Azure ADF, Data Bricks, Service Hub and REST based APIs for products such as Single Customer View.• Provided guidance to Test Managers in test data management, test environment strategy and test planning within an Azure CI/ CD (IAC, Pipelines, Repos, Test Plan & Automation) environment. • Drove team of Product Owners providing guidance on Stakeholder management and methods to achieve successful outcomes, delivering within the VBL SDLC delivery lifecycle; Led one to one session, mentoring and coaching individual team members. • Introduced successfully new initiatives with improvements to the product delivery process, creation of DoR/DoD, Performance metrics & Dependency Management Agile practices.

Developed high performing DevOps teams working out of Kolkata, India (TCS) by conducting technical workshops offshore and establishing solid technical relationships with TCS Central of Excellence. Introduced Cloud Azure API and Microservice development standards along with on-boarding processes for customers. Worked with business units, product owners, digital based platform leads, and senior management to build and refine the product roadmap.• Defined Global API product strategy for the group to enable partner collaboration and B2B / B2C initiatives.• Delivered secure Azure based API, Events and AKS based Microservice services for Ingka Centres.• Introduced quantifiable metrics & monthly reviews with vendors, improving services being supplied for Ingka Digital covering areas such as Partner Portal, Visitation, Floorplan & Sustainability solutions.• Collaborated with in-country stakeholders in China, Russia, India, Europe, and USA to build & launch an API-Microservice based catalogue of services (as an enabler for global B2B & B2C product delivery).• Successfully received “buy in” from stakeholders on the Product Roadmap and Vision for the API platform.• Clearly communicated the Product Backlog on the Epics, Features and User Stories by holding Story mapping sessions, Feature plan reviews and agreeing release plans. • Worked closely with head of architecture and the security team to define standards, governance and blueprints for Ingka Cloud delivery in Azure• Agreement with Data Governance on API and data usage policy, ingestion, transformation and management.• Built security framework into Azure delivery lifecycle. This included implementing SAST/DAST, aligning development team with Ikea security office compliance and recommendations. Reviewed use of Azure security framework i.e. Use of Azure Policy. Team started to design and deploy Azure Blueprints accordingly.

Managing delivery services provided by Prodapt to VM UK and Liberty Global in the B2B and B2C space.• Service offering presentations customer, RFP, RFQ and contractual agreements.• SLA and OLA agreements put in place with the customer. Service reporting & reviews taking place monthly. Built a close & strong relationship with key customer stakeholders. This was key to build the required trust.• Worked with VM UK stakeholders on future roadmap and key strategic goals to map Prodapt services appropriately.• Defined Offshore team training and put in place the required teams to deliver services for the customer.• Worked with VM UK stakeholders to design & implement DevOps based service for B2B products.• Implemented Dynatrace solution into Operational, Development and Test teams to drive Shift Left strategy VM UK. • Delivered offshore and onshore performance reviews weekly.• Risk & Stakeholder Management. Managed service issues and complaints successfully with the customer.• Managed successfully working closely with multiple VM vendors to deliver seamless (1 Team) services for VM UK.

Product Owner at Reed Elsevier• Defined product vision, road-map and growth opportunities for Elsevier• Worked closely Product Management to create and maintain a product backlog according to business value or ROI• Researched and analyzed market, the users, and the Roadmap for the product• Understanding of competitors in the market• Assessed value, developed cases, and prioritized stories, epics and themes to ensure work focused on those with maximum value that are aligned with product strategy• Leading Scrum teams, providing Vision and direction to the Agile development team and stakeholders throughout the project and create requirements • Plan and prioritize product feature backlog and development for the product• Provide backlog management, iteration planning, and elaboration of the user stories• Lead the planning product release plans and set expectation for delivery of new functionalities• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals

Responsible for delivering new products for SITA to the Air Transport Industry globally, taking from concept and feasibility through to general launch. Focused in areas of Managed Services, Hybrid Cloud, Application Performance Management and API. Key Skills & Experience:Cloud, VMWare, SaaS, PaaS, IaaS, APIs, Product Lifecycle, Agile, DevOps, Business Case, Requirements Backlog, Sprint Planning, Quality Assurance, On-Boarding Customers, Service Design, Transition Management, Security, Capacity Management, Performance Management, Billing, Finance, Marketing, iSales, Product life-cycle management, Vendor management, Leading 3rd party Change Management, Planning, RAID, POC, PilotVendors & Technology:Jamcracker, Adyen, Velaro, Cisco, Amazon, Symantec, Oracle, Siebel, HP, EMC, VMWare, OpenStack, ServiceNow, ServiceHub, Microsoft Active Directory, Load Balancers, Firewalls, Proxy, SMTP, DNS, Certification, Virtualisation, Oracle RAC, Java, Apache, JBOSS, Cassandra, Hadoop, Self Service Portals, Multi-Tenancy, API, Web Services, SSO, SIEM, Nagios, NGOSS, Oracle OEM, SEO

Product manager at a leading Tier 1 Telco and Cloud provider company. Successfully delivered enterprise services in backup and storage on the Cloud platforms (BaaS and SaaS).A diverse understanding of the development and delivery of products and services for enterprise customers. Full life-cycle management of the delivery services. Key expertise used to deliver compute, network, upstream and downstream systems integration, service management and billing. Key Skills & Experience:Delivery management, Risk / issue management, Budgeting, Cloud platforms, Self-Service, Portal delivery, Billing, Virtualisation, IaaS, PaaS, Product life-cycle management, Product planning, Vendor management, Leading cross functional teams internationally, Layer 2 / Layer 3 switched & routed network delivery, business process analysis, CMDB, HLD, LLD, UAT, SIT, ORT, SLA, OLA, License management, Change management, Operational handover.Vendors & Technology:Symantec Netbackup, SolidFire, Oracle, Service Now, Siebel, VMware, HP, EMC, Cisco Nexus and Catalyst, Arista swtiches, Checkpoint firewalls, Sherpa.

Working with M&S infrastructure team to deliver costing of infrastructure based solutions for the business (Cloud Services & Data Center hosting) as part of the M&S overall strategy to migrate infrastructure away from their current Data Center model to bring a reduction in CAPEX / OPEX spend over the next 5 years.Key Skills & Experience:Financial analysis, Project Management, Virtualisation, Cloud, Self-Service, CMDB, Data Center hosting, Design, WAN, Stretched Layer 2, SDN, IaaS, IBM, VMware

Delivering Oracle E-Business Suite 12.1 for FM Conway on behalf of Engage IT Global. Following Oracle AIM Advantage methodology, managed delivery for a new business start-up Conway Aecom delivering a complete ERP and mobile service solution for the business to transact with a major external customer (TFL). A complex solution with multiple interfaces to a number of external solutions & platforms such as Bentley Exor and TFL NAMS.Activities:Managed 3rd parties, Project Planning, Reporting, Steering group meetings, Risk & issues management, Business process mapping (requirements), Design review MD.050, Environment management, UAT, Cut-over, Business readiness, Client consultancy on architecture, monitoring and management best practice for the business.Applications & Environment:Oracle E-Business Suite 12.1 & CRM, Oracle Business Intelligence 11g, Oracle Weblogic Suite 12c, Oracle Mobile Field Service IPAD Solution, Oracle Enterprise Manager 12c - Grid Control, Oracle VM, Oracle Linux, Forms, SOA Web Services, PLSQL, SQL.

This role required reporting to the Director of IT & Technology at the BBC. I worked in the BBC technology area as a Senior PM, delivering the Aruba wireless platform for 25000+ at the BBC. Managed a small team of junior PMs and managed 7 projects during the period of the contract.Environments:Data Centre, Aruba Wireless, Microsoft Active Directory, Checkpoint Firewall, Proxy Server, VPN, DHCP, Media.

Part of the business delivering application & infrastructure solutions for the BBC. Brought on board to manage and deliver Work Packages for the BBC; Management of multiple projects in parallel for different parts of the organisation, from concept through to implementation. Project value ranged from £30K to £200K. Key activities entailed producing business case, managing customer expectations, planning, budget control, team creation & development, meeting milestones and delivering quality.Environments:Data Centres, IBM Power, IBM AIX Unix, Linux, Oracle, Oracle VM, IBM Blade, Windows Server, IBM Vios, IBM SAN, Symantec NetBackup, Network, Java, HTML, SAP Business Objects, Oracle E-Business, Test, Production, Support, Itheon System Management & Monitoring, Media.

Vodafone Qatar was a new start-up based on a new delivery model for Vodafone Retail. Initial scope was to project manage the delivery of the network communications & infrastructure for application, data & voice solutions within Qatar. Reporting directly into the Chief Technical Officer and Chief Financial Officer; With projects budget in excess of 2 million pounds. Large number of technical challenges to overcome due to being a new start-up, therefore also took a lead in helping define technical solutions for the operating company (OPCO).Environments:Data Centre, Red Hat Linux Server, HP 9000, HP-UX, Oracle Weblogic, Oracle E-Business, CRM, BRM, Oracle Data Warehouse, Oracle Hyperion, 3rd Party Platforms, SMS, MMS, Network, Retail, Web Applications, Support, Telecommunications, Mobile.

A Project Manager and technical lead delivering a 30 million Euro network communication and telecommunications application solution “Application Data Quality of Service” known as BT Vision, which is a real time Broadband TV service for BT Retail. The role covered the full lifecycle of the project, which included commercials, budgeting, project initiation, planning resourcing, purchasing, planning, testing, delivery and support.Environments:Data Centre, Sun SPARC, Sun Cluster, Sun Solaris, BEA Weblogic, Oracle iAS, Data Warehouse, Java, Web Services, Web Applications, Network, Development, Test, Production, Support, Telecommunications, IPTV, Triple Play.

A large scientific media publishing company based in Central London which is part of the Oracle Partner network. Expanded onto the internet and now has something in excess of 200+ websites for the scientific communities.Environments:Data Centre, Oracle RAC, Oracle Forms, Oracle Application Server, J2EE, Struts, Microsoft IIS, Apache Tomcat, ASP, ADO, OLEDB, Jscript, VBScript, XML, COM, COM+, Java, C++, SQL, PL/SQL, Dev, Test, Production, Support.

Syntegra is a leading consultancy organisation in the UK. Technical Design Authority on Forte Group project delivering the technical architecture to support new business processes and to integrate into existing Forte architecture. The role meant assisting in the definition of the overall system architecture for the solution. This included areas such as the network, firewalls, and hardware and software solutions, working with the overall design authority for the solution.Environments:IBM NumaQ, Oracle 8i, Oracle Forms, Oracle Reports, Oracle Financials, Windows, EMC SAN.

Oracle DBA & Developer working on a project to implement the high level automation for two cold steel mill lines for AK Steel in Ohio, as part of a 250 million dollar project based out of Pittsburgh, USA.Environments:DEC VAX, Open VMS, Oracle 7, C, C++, Pro*C++, Fortan, MQ.