Continue to co-lead a team of 31 consultants in marketing operations and process improvement for the One Commercial Partner team at Microsoft. In addition, I serve as account lead for our largest and most strategic accounts at Microsoft. My mission is to maintain a high level of client satisfaction while partnering with them to identify and drive new and existing opportunities that help achieve their business goals through strategic business and technology initiatives. I also support internal initiatives within Sales and the Digital Marketing practice while supporting other consultants through our career management program.

Co-lead a team of 31 consultants within the One Commercial Partner team at Microsoft. We support marketing operations for the worlds largest and leading partner networks by driving operational and marketing excellence through process improvement, business operations, and reporting. With a focused responsibility specifically on our Integrated Marketing workstream, we serve as the source of truth and communication for large-scale omni-channel campaigns. We drive alignment across channels and recommend data-driven optimizations.

Continued to serve as a senior content manager within the One Commercial Partner team. In addition, I lead a team of six consultants within the Worldwide Licensing and Pricing team (C+E, formerly WWLP) at Microsoft. We were responsible for identifying, managing, and creating core marketing and readiness licensing material for global training and distribution. To support these projects, our team implemented an agile content methodology framework which resulted in better visibility to daily activity and reporting while reducing randomization and overhead.

Served as a senior content manager and a trusted advisor for the Microsoft Partner Network business group. I assisted client and stakeholders by providing marketing and content recommendations for products and services. I developed site content and user flows that aligned with site personas and product brand messaging. In addition to day-to-day initiatives, I conducted A/B tests to increase conversions and developed new processes around intake management and publishing.

POSITIONSAccount Executive (Feb 2014 – May 2014)Assistant Account Executive (Apr 2012 – Feb 2014)Account Coordinator (Aug 2011 – Apr 2012)CLIENTS/ACCOUNTSSeattle Children’s Hospital (healthcare)• Served as the account lead and primary point of contact for brand and consumer advertising.• Responsible for managing client budget to ensure funding is strategically allocated.• Provided quarterly reports that outlined campaign performance, remaining budget, and mapping to yearly success metrics.Visit Seattle (tourism)• Managed the creation of an integrated marketing campaign that was recognized regionally and nationally for creative excellence, innovation, and results. • Assisted in the development of a new brand identity, including a new logo and messaging framework.Lakeside-Milam Recovery Centers (healthcare)• Was the client’s primary point of contact, managing all day-to-day account activities. • Lead the strategy and development of an integrated marketing campaign. Included print, digital, outdoor, radio, and social.One Mind (healthcare/research)• Assisted in the development of a new brand identity, brand video, and refreshed website.AWARDSServed on the account teams that won the following awards:• 2013 HSMAI Adrian Award – gold and best of show• 2013 ADDY – silver (2x)• 2013 Annual Healthcare Advertising Award – silver• 2012 Marketing Magazine Award

Account Management Intern, Copacino+Fujikado (Jun 2010 – Aug 2010, Feb 2011 – Aug 2011)General Manager and various other positions, MediaLab (Dec 2008 – May 2011)Marketing Assistant, Broadway Center for the Performing Arts (Jun 2009 – Aug 2009)Public Relations Assistant, YMCA of Tacoma Pierce County (Jun 2008 – Aug 2008)Communications Assistant, Washington Conservation Voters (Jun 2008 – Aug 2008)