Support Underwriting Operations team with specific focus on UW quote creation system by providing technical system support for internal and external customers.Act as a bridge between business and technical users when addressing system changes.

Electronic Documentation maintaining and coordinating multiple systems. AIQ, Blitsdocs

Key resource supporting BlitzDoc imaging platform as well to act as a link between the Business and IT areas. Supported IT group in migration to cloud based migration.

Configuration and daily management of the RealEC mortgage products ordering system. Tasked to projects involving the integration of legacy systems and the development of integration of new technologies.

Responsible for system upgrade specifically wire transfer automation and business process enhancements. Managing project from initial concept through completion.

Consultant working on business system and process upgrades.

Manged projects relating to disease management and data collection and analytics in a niche market place. Responsible for web-site development, customer relationship, and small - mid sized reasearch products for clients from the pharmaceutial industry.

Contractor working in the Government Programs area with specific focus on Medicaid Part D implementation.

Serve as liaison between Technology, Operations and Line of Business end-users. Drive data quality issues/problems to resolution by working with Technology and Operations teams. Analyze data quality improvement/problem resolution requirements. Identifying data quality issues, developing a resolution to the problem, implementing the solution, verifying that problem has been resolved and communicating the status through the use of a Data Quality Scorecard system.

Define and resolve configuration issues relating to claims processing within the FACETS environment. Support cost containment initiatives and provide statutory and compliance reporting as a member of the Department of Internal Audit. Respond to regulatory requests from the OIG and DPW relating to emerging patterns of fraud and abuse. Responsibilities include the customization of all newly implemented decision support systems, trend analysis for claims utilization, assisting with contract negotiations, coordinating the maintenance of departmental databases and providing financial data and cost analysis for senior management. Other key duties include: Member of the data warehouse steering committee. Project Manager MEDSTAT, finance strategic planning committee. Perform adhoc reporting as required. Helped to define the initial PMO (Project Management Office) while working as part of a cross functional team.