Director
CurrentSpearheading day-to-day operational delivery of first-class managed IT services and support that empower Small and Medium-sized businesses across a diverse range of industry sectors. With 19 years of experience within the IT channel, my focus is on driving technological innovation and operational excellence to support our clients' unique needs.Lead the creation and implementation of all-encompassing Managed IT solutions, which improve clients' productivity and efficiency across a diverse range of industries.Enhance managed IT support services through the implementation of strategic initiatives that see increased response times, resolution rates, and overall customer satisfaction.Oversee IT consulting initiatives to offer customised solutions to address each customer's unique requirements and difficulties, resulting in increased revenue and enduring client relationships.Advocating deployment of broadband, cloud and hosted telephony services, allowing clients to take advantage of the newest technology, adjust to distant work settings with ease and promote cooperation and efficient processes.