Stuart Leslie Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Since 2015, Bite has partnered with top restaurant brands to offer their guests personalized digital ordering experiences. Headquartered in New York City and Toronto, we power in-store ordering for leading restaurant brands like Newk’s Eatery, Fazoli’s, Chick-fil-A, By Chloe, Togo's, and Veggie Grill.

Toronto, Ontario, Canada

• Managed a small team to ensure KPI's were being met and exceeded
• Develop efficient processes to deal with existing issues or to prevent new issues from arising
• Acted as a main point of contact for technical issues across the country
• Responsible for communicating incoming tech updates to other associates within the Account Management department

Toronto

• Acted as the key contact and relationship manager for a portfolio of 100+ accounts consisting of restaurant partners in cities across Canada, ensuring partner management and satisfaction, long-term growth, and.
• Increased customer retention and drove incremental orders by assisting restaurant partners to create a better dining experience through staff training, improvement of menu displays and content, and operational.
• Analyzed data to identify partners operational issues and create a plan to solve them Programs used while working this position include Salesforce, various Microsoft Office programs and various in house programs.

Toronto, Canada

• Provided an excellent customer service experience for both restaurants and customers
• Planned efficient and fast routes from pickup to drop off

Bachelor'S Degree, Urban And Regional Planning

High School