Stu White Email & Phone Number

Launched Match Group's first intranet, revolutionizing collaboration for 2,500+ global employees. Drove the development and execution of a robust editorial strategy, amplifying employee engagement. Sustained support, training, and content management for subject matter experts companywide.Created and managed Match Group’s global monthly newsletter, highlighting successes from across the portfolio of brands, new leaders, challenges, and employee events, using analytics to effectively grow readership and engagement over time.Responsible for the Match Group All Hands program, a quarterly company-wide meeting where senior executives and c-suite present business results, objectives, new employee programs, and more. Grew employee engagement and enjoyment of the event to over 95% positive feedback.Developed change communication best practices and executed against those guidelines for high impact business change events, such as CEO departures, restructuring, and return to office.Partnered with the CCO on global internal communication planning and execution for M&A, Investor Relations, & Earnings.Provided communications and change management counsel to departments across the business including IT, HR, Finance, Equity, Tax, Benefits, and Trust & Safety, for projects including O365 to Google Workspace migration, Benefits Open Enrollment, Employee Stock Purchase Plan Launch, and more.Managed or mentored mid to senior level comms team members.

Irvine, California, United States

Irvine, Ca

Provide strategic counsel and guidance to senior leaders and executives looking to increase employee engagement, deploy new programs and engagement initiatives, and effectively manage change.Perform global internal communication planning and execution for a wide variety of stakeholders, including c-level leadership, product development teams, human resources, facilities, events, and IT.Source, write, edit, and publish employee-facing messaging through a variety of channels to educate, entertain, and align.Experience overseeing and supporting an internal communications team, by effectively setting direction, delegating tasks & responsibilities, managing performance, encouraging career development, and being an advocate for their work.

Irvine, Ca

Perform global internal communication planning for a wide variety of stakeholders, including executive leadership, game development teams, business operations, human resources, and facilities.Partner in development of internal communication strategy, and execute on tactics.Source, write, edit, publish and follow-up for news stories/articles and employee-facing communication through a variety of channels. Manage content to ensure global style and tone consistency. Work with regional offices to share information and manage our global approach to our intranet news portal.Finally, I provide SharePoint support for our global intranet platform, including site provision, problem-solving, and building layered InfoPath forms to support communication projects.

Irvine, Ca, Usa

Three main roles within the Internal Communication department.1. Provide editorial and copywriting skills to other departments to ensure high quality of written material, for both internal and external use.2. Develop internal communication plans which adhere to the strategic vision for communications, and implement these plans on a case by case basis using appropriate channels and methods.3. Support our internal SharePoint 2010 intranet, by creating innovative solutions to assist other departments with their business challenges, providing training, and developing best-practices.

Creation and development of Customer Service training modules, including research, technical implementation.Led new hire classes, product update classes, and skill & competency training such as Time Management; Conversation Control; How to give and receive Feedback. This included performing customized individual training sessions as well as instructing groups of up to 20 students of varying experience level using theoretical and practical methodology.Creation and updating of coaching mentoring processes for customer support.Performance evaluation of front-line Customer Service staff.Creation and updating of evaluation guidelines to match Customer Service development.

Provided customer service to World of Warcraft players to resolve their questions, problems, and concerns via IM-style interations.

Bsc, Computer Science

Education record