I worked as a customer service and tech support call in agent on a 10wk. contract.

•Designed and setup systems for filing, handling payments, interacting with customers, tracking appointments, tracking orders, and tracking bills.• Was primary point of contact for all customers and vendors.• Provided customers with information about different available products and installation• Answered questions for customers and dealt with their concerns• Handled business owner’s correspondence• Kept track of business owner’s scheduling• Ordered all supplies and materials required for the office and shop.• Created new customer, vendor, and employee files.• Wrote job proposals for customers using Word.• Scheduled appointments for estimates and installations.

• Designed and setup systems for filing, handling payments, interacting with customers, tracking appointments, tracking orders, and tracking bills.• Was primary point of contact for all customers and vendors.• Provided customers with information about different available products and installation• Answered questions for customers and dealt with their concerns• Handled business owner’s correspondence• Kept track of business owner’s scheduling• Ordered all supplies and materials required for the office and shop.• Created new customer, vendor, and employee files.• Wrote job proposals for customers using Word.• Scheduled appointments for estimates and installations.