Responsible for partnering with and advising the market leaders within the organization on business trending, financial impacts, and supply and demand variances. • Facilitated business decision conversations to maximize market profitability • Managed the staffing process of our consultant team across multiple business groups to deliver quality projects to our clients.Collaborated with Sales team in support of their opportunity management within the CRM Dynamics system to help convert active high pipeline and probability opportunities into demand needs for project staffing.

Founding member of the operations team in 2010Product owner and stakeholder in re-engineering the consultant staffing process • Managed project with internal IT team to develop the demand management system, acting as the one of the subject matter expert (SME) for the design and development of the internal system • Worked with IT developers to document requirements and create user stories using Agile methodology • Created test cases and test scripts for User Acceptance Testing (UAT), team member of the UAT team • Created training materials and facilitated the training of the new system for the operations team and other business users. • Facilitated the change management process across all impacted business units Partnered with market leaders and senior management on the advisement and delivery of weekly, monthly, and quarterly Key Performance Indicators (KPI's) • Managed and presented weekly KPI presentations to the local market leadership • Created business review presentations and supporting excel documents • Supported the delivery of monthly and quarterly reviews to senior and executive management Drove business efficiencies as National Resourcing Manager responsible for all project consultant staffing requests •Provided regional market leadership with proposed available consultant teams to fit project needs •Worked closely with consultants direct managers on new skills and training that might be needed for upcoming projects •Facilitated weekly senior management meetings to review staffing blocks, updates on weekly KPI data, and other financials to help drive business and project staffing efficiencies

In partnership with divisional SVP’s, VP of Direct Hire, and COO to drive annual budgeted sales goals while managing Key Performance Indicators and business trends for the Direct Hire Executive Recruiters. Developed and implemented new hire and advanced sales training tools and presentations for the local and national teams • Identified and implemented data base management system for the Direct Hire team, resulted in a $3M annual savings • Impacted sales force productivity, with a resulted $780k annual increase in billings per desk • Oversaw $100k weekly billing process that reduced billing errors by 75%

Managed small to medium size business-to-business account base for Washington, Oregon, and California markets selling to CIO’s, growing full portfolio of telecommunications services, IP connectivity, and data services • 150 business accounts with an average annual spend up to $100k with 96% account retention• 124% to quota for 2005• Member of National Top Team for 2005

Maintained and prospected business-to-business activities for all Washington market medical/healthcare services accounts.• Top revenue performer out of 15 nationally with an average of 260% to quota• Responsible for base of accounts with an average of $100k plus annual wireless budgets• Maintained and grew existing account base with 100% account retention and revenue growth of 5%• Worked with the top 25 medical hospitals, EMS agencies, and services for the state of Washington