Stephen Twerago Email & Phone Number

Greater Boston Area

• Research and respond to customer escalated inquiries and questions from other departments and customers• Analyze loan data to make informed decisions about operational and procedural changes• Maintain the quality control/assurance of the loan programs from Conversion to Servicing• Review established Loan Guidelines/Operations Manual to ensure that the policies and procedures align with Servicer’s workflow• Responsible for the administrative functions of the Default process• Responsible for the administrative functions of the Bankruptcy process

Boston, Ma

• Worked closely with CFO and Managing Partner providing analysis of spending by functional area, utility analysis, payroll spending compared to budget, etc.• Performed situational cost analysis on wage changes and how it affects net operating income• Aided in preparing budgets based on historical performance for each functional spending area• Facilitated bi-weekly payroll process for 178 employees using Kronos Timekeeping system • Trained and supported 18 director level managers in implementing accounts payable process; including Yardi software• Developed and maintained property specific training materials for both accounts payable and payroll processes

Boston, Ma

• Assisted corporate accounting staff with month-end close procedures• Completed monthly bank and vendor reconciliations to ensure accurate balances • Processed vendor invoices for 14 managed properties • Acted as reporting liaison to payroll vendor; developing labor reporting to be used to report labor statistics for external filings and ad hoc internal reports for company partners

Boston, Ma

• Processed invoices for managed properties in Skyline Property Management Software• Managed A/P process during A/P Manager’s leave of absence• Trained other interns on processing invoices and paying vendors• Updated company-wide vendor files by obtaining current tax status information for over 2,000 vendors

Waltham, Ma

• Conducted research on 9 industry-leading corporations for academic paper focusing on how CSR affects the oil industry• Identified and organized relevant data from annual reports to be reviewed in meetings • Presented results at Cyrus Institute of Knowledge 2017 Convention at MIT

Master Of Business Administration (M.B.A.), Concentration: Finance

Bachelor'S Degree, Economics And Business

Activities and Societies: Varsity Men's Soccer Team, Student Athlete Advisory Committee Relevant Courses: Introduction to Finance.