Stephanie Williamson

Stephanie Williamson Email and Phone Number

Customer Success at Intercom @ Intercom
Stephanie Williamson's Location
San Francisco Bay Area, United States, United States
Stephanie Williamson's Contact Details
About Stephanie Williamson

Hello there 😊I am a Customer Success professional with a unique blend of experience in Marketing and Technology, specifically within the SaaS industry. My passion lies in utilizing my expertise to truly understand your pain points and empower you to achieve exceptional results. Building meaningful relationships with my clients is something I value greatly. Currently, I am dedicated to implementing AI into your Support tech stack and making a positive impact on your operational changes. I am here to help and support you every step of the way!

Stephanie Williamson's Current Company Details
Intercom

Intercom

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Customer Success at Intercom
Stephanie Williamson Work Experience Details
  • Intercom
    Senior Customer Success Manager
    Intercom Sep 2023 - Present
    San Francisco, California, Us
  • Intercom
    Customer Success Manager, Mid-Market
    Intercom Jun 2021 - Sep 2023
    San Francisco, California, Us
  • Creatoriq
    Customer Success Manager
    Creatoriq Nov 2018 - May 2021
    Culver City, California, Us
    Consulted across a diverse grouping of Enterprise, Agency, and SMB partners to showcase value within the Influencer Marketing industry.- Managed one of the largest CS portfolios driving long-term success through continuous platform training and influencer marketing consultation.- Developed customized strategies to generate platform value and ROI across social media channels.- Collaborated with Product and Engineering departments to develop new features by providing client feedback from alpha/beta programs and accelerated launch of new features. - Managed platform/business escalations to address product gaps increasing platform adoption and driving value for customers.- Mentored growing team of new hires in platform training, client communications, team processes, account transitions, and industry best practices.
  • Meredith Corporation
    Influencer Marketing, Supervisor
    Meredith Corporation Nov 2016 - Oct 2018
    Des Moines, Ia, Us
    Lead a suite of influencer campaigns for leading consumer brands and served as the primary leader for all things influencer: producing, launching, reporting and educating on client campaigns. - Executed monthly campaigns across micro, macro and celebrity influencers- Redesigned campaign strategy, reporting, and metrics approach; resulted in a 7x lift in impressions estimate - Spearheaded the collaboration between brand and editorial to support influencer content - Managed a team that produced program briefs, campaign timelines, weekly client meetings, reporting metrics, payments and amplification strategies
  • Influenster
    Sales Marketing Strategist
    Influenster Feb 2016 - Oct 2016
    New York, Ny, Us
    - Partnered with CPG & Beauty brands to create social media buzz, produce thousands of online reviews, and gain valuable consumer insights- Developed marketing materials that aided in sales presentations, client retention and daily pitching efforts- Strategized new design layout and wrote copy for revamped business inquiry page- Positioned Influenster as the #1 Product Discovery Platform for users to discover, review, and share new products- Assisted in content creation for social media & influencer marketing strategies
  • Vayable
    Global Market Manager
    Vayable Oct 2014 - Feb 2016
    Vayable enables locals to use their time and knowledge to earn a living by generating new sources of income, while creating a better world where people can experience richer, more meaningful lives.- Served as community liaison by connecting Vayable suppliers (travel guides, “insiders”) to Vayable consumers (travelers)- Maximized Vayable’s global market share and profits by identifying market opportunities, unmet customer needs and competitive positioning- Developed marketing materials to promote Vayable’s services, increase site traffic and oversee all major social media networks - Approved and activated new listings for the platform - Identified and converted seasoned insiders into Vayable ambassadors - Created travel experiences that garnered media attention
  • Mww
    Account Executive
    Mww May 2013 - Jun 2014
    - Managed clients across retail and enterprise tech industries- Increased clients’ public profiles and enhanced visibility within each industry- Provided strategic PR counsel and created annual media plans and goals - Oversaw media roundtables and product launch events for various clients- Penned byline stories and blog entries on behalf of CEOs and CMOs 
- Drafted, edited and prepared press releases and marketing materials- Proposed new business targets and revenue opportunities with current clients
  • Atomic Pr
    Assistant Account Executive
    Atomic Pr Jun 2011 - May 2013
    - Coordinated public relations for up to 6 companies simultaneously - Secured feature stories with top-tier media; notably TechCrunch, New York Times, Mashable, GigaOM, WIRED, Engadget, CNET, AllYou, RealSimple, SF Chronicle- Secured panel topics and presentations for industry events/awards, notably SXSWi - Drafted press materials including releases, pitches, promotional materials and messaging - Provided analysis of client and competitor coverage to develop future PR goals and messaging
  • Mslgroup
    Public Relations Intern
    Mslgroup Feb 2011 - May 2011
    Paris, Fr
    - Secured feature stories with the top 50 DMA reporters and bloggers- Created media lists and company overviews, managed social media and coordinated campaign events
  • Scoopler, Inc
    Public Relations Intern
    Scoopler, Inc Oct 2010 - Feb 2011
    Us
    Scoopler is a search engine for the real time web, making it easy to find the latest and best content about what is happening right now.

Stephanie Williamson Skills

Public Relations Social Media Media Relations Press Releases Social Media Marketing Digital Marketing Marketing Publicity Blogging Social Networking Marketing Communications Public Speaking Paid Content Content Marketing Influencer Marketing Facebook Brand Ambassadorship Travel Travel Photography

Stephanie Williamson Education Details

  • University Of California, Davis
    University Of California, Davis
    Communications
  • Uc Paris Campus
    Uc Paris Campus
    International Relations And Affairs

Frequently Asked Questions about Stephanie Williamson

What company does Stephanie Williamson work for?

Stephanie Williamson works for Intercom

What is Stephanie Williamson's role at the current company?

Stephanie Williamson's current role is Customer Success at Intercom.

What is Stephanie Williamson's email address?

Stephanie Williamson's email address is st****@****ail.com

What is Stephanie Williamson's direct phone number?

Stephanie Williamson's direct phone number is +141553*****

What schools did Stephanie Williamson attend?

Stephanie Williamson attended University Of California, Davis, Uc Paris Campus.

What are some of Stephanie Williamson's interests?

Stephanie Williamson has interest in Social Services, Children, Fashion, Civil Rights And Social Action, Environment, Photography, Disaster And Humanitarian Relief, Human Rights, Travel, Arts And Culture.

What skills is Stephanie Williamson known for?

Stephanie Williamson has skills like Public Relations, Social Media, Media Relations, Press Releases, Social Media Marketing, Digital Marketing, Marketing, Publicity, Blogging, Social Networking, Marketing Communications, Public Speaking.

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