Answering customer inquiries over the phone and by emailAnswering technical product and warranty questions Processing sales for Business-to-Business (B2B)Reaching out to prospective customers for project and business development Representing the company at trade shows to create opportunities with potential customersMaintaining and strengthening client relations through store visits and over the phoneOrganizing/coordinating tradeshow events for SteadyrackSupporting the warehouse, assisting in the picking and shipping of products

Supervise younger firefigterRespond to fire and other emergency medical calls Control and extinguish fires using manual and power equipment, such as axes, water hoses, aerial ladders and hydraulic equipment and various firefighting chemicalsGive first aid and other assistanceWork in a trauma or emergency response team and provide paramedical aid to accident victims or ill personsMake sure firefighting equipment operates properly and is well maintainedEducate the public on fire preventionTrain to maintain a high level of physical fitnessMaintain good relationships with the public

Greeting customers and discussing type, quality and quantity ofmerchandiseAnswering customer questions regarding the store and the productsRecommending the best products for the customers' needsInvolvement in the product purchasing, booking and repeats for the storeSupervising the success of the retail experienceAttending trade shows and carrying out product testingSolving problems and helping deal with customer complaintsTraining new staffManaging daily sales operationEnd of the day processes

Present, sale and inform about product offer by B45Provide training to owners, staff and customersSupport sales by participating at different eventsFollow stores inventory and sales resultsFollow weekly budget and resultsMaintain healthy relationship with people from the industryGive after sales support concerning inquiries and warranty

Present, sale and inform about product offer by Louis Garneau SportsProvide training to owners, staff and customersSupport sales by participating at different eventsFollow stores inventory and sales resultsFollow weekly budget and resultsMaintain healthy relationship with people from the industryGive after sales support concerning inquiries and warranty

Analyze result related to budgetResponsible for the product buys, booking, repeat and special orderNegotiated price, special offers and promotions with suppliersManage the employees to ensure the success of the cyclist accessories departmentMerchandising, inventory control and sales promotionsAnswered customers questions regarding the store and the products

•Accueillir les clients et discuter des caractéristiques, de la qualité et de la quantité des marchandises •Renseigner les clients sur l'utilisation et l'entretien des marchandises •Conseiller sur les produits ou services spécialisés•Effectuer les réparations et ajustements de l'équipement (technicien de vélo, de ski et de planche à neige)•Résoudre les problèmes, les plaintes des clients et les pénuries de marchandises•Former le personnel•Aider à l'étalage des marchandises

Performed activities of prequalification and evaluation of risk rating for existing and potential customers of the companyParticipated actively in the development of the portfolio by identifying financing opportunities and developing innovative solutions to meet client needsPrepared letters to clients and professionals based on the specific process (e.g. letter of intent, letter of offer and mandates for professionals), collected data and reportsPrepared contracts for clients and carried out follow-upsEnsured compliance with policies and procedures of the organizationEstablished the priority of tasks and ensured that deadlines were met and that procedures were followed