Commercial and strategic sales to tire distributors, tire dealers and truck fleets for the provinces of Québec and Ontario.

• Account Manager of the year 2015 (Canada wide award)• Sales management for the western area of the Quebec province• Key account sales management• Monthly sales follow ups to reach unit and profit objectives• Maximize partnership with distributors, dealers and truck fleets • Prospection of potential customers to develop new business opportunities • Ensure customer satisfaction and retention with a high level of service• Maintain knowledge and awareness of market trends, competition and best practices• Create and lead detailed presentations on products and promotions for the customers

• Supervision of 5 sales representatives (Passenger and LT tires)• Regular sales follow ups to reach unit and profit objectives• Training and coaching for the sales staff• Act as an escalation point to the clients for any unsolved issues• Territory reassignment and customer classification for a better efficiency• Conception and communication of national account programs to the salesforce• Creation and execution of a presentation on products and business opportunities related to the new Québec law on winter tire to members of the CCAM (Greater Montreal Car Dealer Association)

• Sales management of distributors and dealers in the tire industry (Passenger and LT)• Negotiation of annual contracts• Ensure customer satisfaction and retention with a high level of service• Intensive prospection of potential customers to develop new business opportunities • Established a new account profile management tool

• Sales management for national, provincial and regional distributors and dealers mostly in Passenger and LT tires (7 years)• Initiation of action plans for business growth to reach objectives• Negotiation of annual contracts• Maintenance of detailed customer profiles and SWOT analysis• Ensure customer satisfaction and retention with a high level of service• Create and lead presentations to customers on products, selling tools and promotions• 20% business volume increase and 30% profit growth in 2005 for the assigned territory ($25 million total sales)• Participation in public relation activities to maximize the visibility of Michelin