Module Shopforce : connector Prestashop - Salesforce o Development of Visualforce and trigger in APEX o Development of webservice Salesforce (SOAP and REST) o Administration of Salesforce (creation of fileds, modules, rôles, import...)Assignment at Chambre de Commerce et d’Industrie de Vaucluse (french state administration) o Project management o PHP development in SugarCRM framework o Editor of Sugarpshop, connector between Prestashop and SugarCRM o Editor of ShopForce, connector between Prestashop and SalesforceAssignment at Synolia (N°1 europe company on SugarCRM) o Project management (client and project follow up) o PHP development in SugarCRM framework Assignment for the integration of SugarCRM And Salesforce for SMEs.

Code maintenanceProject development

Development and customizing on SugarCRM

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Development and customizing on SuiteCRM, Google Data Studio and Myddleware

Assignment at ENI• Data migration from SugarCRM to SAP CRM 7 / ISU / FI / BW o Development of a data extraction script in PHP o Management of a conception workshop • Development on SAP CRM IC, interface with SugarCRM

Sector : Communication and media• Consultancy on SAP CRM 6o Training a developer on SAP CRM WEB UIo Counsultancy on development issues o Management of a conception workshop • Corrective and upgrading maintenance of SAP CRM module 6o Development WEB UI (BSP)o Use of web services (Ipad, Iphone, click to call)o Creation of new activities ( (appointment, task…)o Web screens modification (fields adding, buttons…)o Set up of the sales force module (opportunities)o Mail sending automationo Creation of users roles and authorisations management

o Project management (client and project follow up) o PHP development in SugarCRM framework

Development on SAP CRM 7 connected with the e-commerce module SAP : o IPC routines development to create discounts and specific priceso BADI and methods development.o Development of WebUI in the marketing module of SAP CRM

Energy sector• Maintenance of aN information system working under SAP R/3 on SAP CRM and SAP ISU modules :o Project ownership assistant : - Maintenance in operational and upgrading condition. - Reporting, weekly follow up of the service. - Recommendations and alertso Realisation and automation of nun-regression tests on invoicing o Reception and follow up in production of new fonctionalities/interfaces.

Insurance sector• Production of a CRM ( PIVOTAL solution) : o Reception of the seted up solution o Organisation of data migration and entry o Conducting meetings in a project format o Conducting change (users training) o Creation of a control panel via the reporting tool CrystalReporto Oders and evolutions reception