As the HR Manager at Anton Paar Canada, I’ve played a pivotal role in driving HR transformation and aligning people strategies with business objectives. Overseeing all aspects of HR for the Canadian organization, I have introduced innovative tools and systems to enhance operational efficiency and employee satisfaction while ensuring compliance with company and legal standards.Key Responsibilities & Achievements:▪️HR Technology Implementation: Successfully implemented a new HRIS system, streamlining HR operations, payroll, and data management across the Canadian organization.▪️Policy Development: Created and updated HR policies to reflect best practices and ensure compliance with local laws, improving clarity and consistency within the workplace.▪️Travel Booking System Implementation: Launched a new travel booking system tailored to employees’ needs, optimizing cost-efficiency and streamlining processes.▪️Employee Recognition Program: Designed and rolled out a new kudos platform to foster employee recognition and engagement, contributing to a positive and collaborative culture.▪️Recruitment & Onboarding: Spearheaded end-to-end recruitment and onboarding initiatives to attract and retain top talent while delivering a seamless candidate and employee experience.▪️Performance & Engagement: Partnered with leadership to implement performance management strategies and initiatives that enhance employee development and engagement.▪️Training & Compliance: Conducted training sessions on new policies, systems, and compliance-related matters to ensure organizational alignment and readiness.▪️Employee Relations: Acted as a strategic partner and advisor to management and staff, resolving conflicts and fostering a harmonious work environment.This role has allowed me to combine strategic planning with hands-on execution, driving innovation and shaping a workplace culture that values collaboration, recognition, and continuous improvement.

As the HR Manager at Anywr Canada, I was responsible for overseeing all aspects of human resources, ensuring alignment with organizational goals and fostering a supportive environment for employees. I provided leadership across multiple HR functions, including recruitment, employee relations, compensation, and policy development, while working closely with senior management to drive success.Key Responsibilities & Achievements:▪️Recruitment & Talent Acquisition: Designed and implemented recruitment strategies, attracting top talent to support business growth. Conducted end-to-end hiring processes for various positions, ensuring a seamless experience for candidates and hiring managers.▪️Compensation & Payroll Management: Oversaw payroll processes and developed competitive compensation structures to ensure fairness and employee retention.▪️Employee Relations: Acted as a trusted advisor for employees and management, fostering open communication and resolving workplace conflicts with fairness and professionalism.▪️Policy Development & Compliance: Crafted and enforced HR policies in line with local employment laws and corporate standards, ensuring compliance and best practices.▪️Performance Management: Developed and implemented performance appraisal systems, providing coaching and support to employees and managers for continuous improvement.▪️Onboarding & Employee Engagement: Created engaging onboarding experiences and spearheaded initiatives to maintain high levels of employee satisfaction and retention.▪️Training & Development: Identified training needs and coordinated development programs to enhance employee skills and career growth.This role allowed me to leverage my expertise in HR and recruitment while shaping a supportive, high-performing workplace. I am particularly proud of my ability to build trust, foster collaboration, and create impactful HR strategies that contributed to organizational success.

During one of the most challenging times in recent history, I had the privilege of leading the Infection Prevention Department at CISSS de Laval, where I managed high-intensity operations and supported front-line workers during the COVID-19 pandemic. This role required a strong focus on conflict resolution, team leadership, and collaborative problem-solving in a high-pressure, unionized environment.Key Contributions:▪️Conflict Management: Successfully resolved complex conflicts between infection prevention staff and hospital workers, fostering a collaborative and respectful work environment.▪️Employee Training and Coaching: Provided coaching and onboarding for new employees, including nurses, doctors, and support staff, ensuring they were well-equipped with COVID-19 prevention protocols.▪️Crisis Prevention Program: Partnered with microbiologists to implement a new crisis prevention program ("nouvelle cellule de crises") to strengthen workplace safety and mitigate risks during the pandemic.Union Collaboration: Gained significant experience working with unionized employees, ensuring compliance with labor agreements and maintaining productive relationships.▪️Strategic Leadership: Delivered training sessions and guidance on COVID-19 safety measures and protocols, directly contributing to improved team safety and effectiveness during the health crisis.This role sharpened my ability to lead under pressure, manage conflict, and drive employee engagement in a unionized environment, while reinforcing my passion for fostering organizational growth and resilience.

In this role, I acted as a strategic partner to financial directors and consultants, focusing on building strong relationships with business owners, directors, and their employees. My primary goal was to establish a solid HR structure within the organization, helping employers create a better environment for their employees while driving business success.Key Contributions:▪️Recruited and coached financial directors and consultants, ensuring alignment with the organization’s culture and values.▪️Developed and implemented HR strategies to improve employee engagement, retention, and overall workplace satisfaction.▪️Partnered with business owners and directors to teach best practices in employee management, fostering a positive and productive workplace.▪️Strengthened client relationships by understanding their unique needs and delivering tailored HR and business development solutions.▪️Supported financial teams in aligning their goals with broader organizational objectives, ensuring sustainable growth.This position allowed me to merge my expertise in HR, recruiting, and business coaching, laying the foundation for long-term success within the organization. Unfortunately, the role was abolished due to the impacts of COVID-19.

Provided strategic leadership and mentorship, overseeing the development and execution of financial and operational plans, while building and managing a high-performing finance team. Focused on aligning team goals with organizational objectives to drive profitability and long-term success.▪️ Built and managed a finance department from the ground up, ensuring seamless processes for budgeting, forecasting, and financial reporting while maintaining compliance with industry standards.▪️ Led recruitment and talent development initiatives, fostering a culture of collaboration, growth, and accountability within the team.▪️ Analyzed client and business needs, providing tailored solutions to improve processes, address challenges, and support organizational growth.▪️ Cultivated and maintained strong customer relationships, ensuring top-tier service delivery and satisfaction, and consistently exceeding expectations.▪️ Negotiated and managed service agreements, ensuring alignment with organizational values and delivering win-win outcomes for all stakeholders.▪️ Introduced innovative strategies and solutions that enhanced organizational efficiency, strengthened brand recognition, and boosted overall profitability.☆ Exceeded performance targets through meticulous planning and execution, achieving record-breaking revenue growth and maintaining a client satisfaction rate of 98%.

As a Lead Flight Attendant and Recruiter, I combined operational excellence with a strategic focus on talent acquisition and development. This role allowed me to sharpen my skills in recruiting, onboarding, and employee engagement, which laid the foundation for my career in Human Resources.▪️ Recruitment & Talent Acquisition: Played a pivotal role in identifying, attracting, and hiring top talent for in-flight operations. Partnered with leadership to design and execute recruiting strategies, ensuring alignment with company culture and operational standards. Delivered an exceptional candidate experience, resulting in high retention rates and successful integration of new hires.▪️ Onboarding & Training: Designed and facilitated onboarding programs to set new team members up for success. Provided hands-on coaching and mentorship, ensuring recruits were well-prepared to deliver excellence and meet company expectations.▪️ Leadership & Team Development: Handpicked to coordinate in-flight operations and lead diverse teams. Leveraged strong interpersonal skills to engage, coach, and motivate staff, fostering high-performing teams and enhancing overall employee satisfaction.▪️ Conflict Resolution & Employee Relations: Successfully managed escalations, addressing conflicts with professionalism and care. These experiences translated directly into my ability to mediate and resolve workplace issues in HR contexts.▪️ Operational Planning & Reporting: Conducted pre-flight briefings and prepared detailed reports on flight operations, team performance, and passenger satisfaction. This role required a data-driven approach, a skillset I’ve applied to recruiting analytics and workforce planning.