Stéphanie Danis Email and Phone Number

•Unique approach of Customer Service, building unforgettable relationship with customers. Assisted customers in order selection, recommended specific menu items, and ensured prompt, accurate service. •Hire, train, supervise, and schedule kitchen and service staff.•Manage purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste. •Manage business operation initiatives, including payroll, invoicing, and human resources matters. •Compile, analyze, and interpret financial data to develop accurate projections and ensure profitability.•Coordinate with Executive Chef to plan special menu items. Monitor compliance with safety, sanitation, and food preparation standards. •Manage catering and banquet operations onsite that includes weddings, private parties and Belgian beer dinners.•Provide a “Customer Dining Destination” experience with superlative customer service, and ensure the customer loyalty.. Strong Bartender experience, creation of martini cocktail, excellent knowledge of Belgian beer and European wines.

Event Coordinator:- Plan, design and produce events while managing all project delivery elements within time limits- Liaise with clients to identify their needs and to ensure customer satisfaction- Propose ideas to improve provided services and event quality- Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc- Specify staff requirements and coordinate their activities- Proactively handle any arising issues and troubleshoot any emerging problems on the event dayAdministrative Assistant:- Answer and direct phone calls- Organize and schedule meetings and appointments- Maintain contact lists- Produce correspondence memos, letters, faxes and forms- Develop and maintain a filing system- Order office supplies- Book travel arrangements- Submit and reconcile expense reports- Provide general support to visitors

Department of Credit, Brussels, Belgium•Opening and research of credit requests•Research background customers•Office manager duties

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