Di (Susie) Su Email & Phone Number

Boston, MA, US

Greater Boston

Shanghai, China

• Formulated website SEO optimization concepts and plans, which improved the clients’ organic search rankings
• Monitored, organized and analyzed the client’s website traffic, ranking and shared hosting data, then provided optimization suggestions
• Managed internal and external communications, as well as conducted project implementation follow-up
• Examined and analyzed the optimization actions of competitors, and proposed corresponding countermeasures

Roanoke, Virginia Area

• Analyzed company sales data and collaborated with other associates to identify businessopportunities, then organized presentation materials to report to department leaders
• Responsible for assessing product market information and drafting business proposals forupcoming service launch strategies
• Handled English/Chinese translation project on product manual and distributed it tooverseas partners, which resulted in increased business communications
• Engaged with clients for relationship management, which helped reinforce customer loyaltyand satisfaction

Tangshan, Hebei, China

• Researched competitor products in the market, collaborated across multiple teams toperform competitive analysis and prepared market report that were used to inform futurebusiness strategy
• Conducted risk assessment, budget allocation forecast and target audience identificationbased on information collected through market surveys
• Optimized reporting process after evaluating the market research and reporting method byidentifying pain points and potential improvement solutions

Tangshan, Hebei, China

• Ensured quality control at the food service level by establishing a clear process documentand encouraged other members to set up daily goals
• Took responsibility in inventory management that monitored ingredient freshness andcoordinated replenishment with suppliers to ensure operational stability
• Assisted in the development and coordination of concession programs, as well as managingthe operational standards of in-house commissary

Master'S Degree, Project Management, 3.6/4.0

Mainly focus study on Agile methodology and Project management.

Bachelor'S Degree, Communication Analysis & Practice